Executive - Personal Financial Services (Operations & Customer Service)
1 day ago
If you are looking to excel and make a difference, take a closer look at us…
Customer Service Executive (Branch Operations)
- To assist CSOM to monitor daily branch operation activities
- To assist branch for defending CASA positions & to assist in new account opening target
- To promote & cross sales Banks product
- Assist CSOM to ensure the daily operation activities comply with the Banks SOP, to assist to complete the branch monthly RCSA & to reply on HO enquiry within the TAT
- Any other duties as and when required by CSOM & Branch Manager
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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