Biomedical Engineer

1 day ago

Kota Damansara Selangor, Malaysia AMD SOLUTIONS SDN. BHD. Full time 80,000 - 120,000 per year
Position based in HQ at Klang Valley (Kota Damansara, PJ)

Duties & Responsibilities:

  • Install medical device at respective sites and ensure high functionality of the device.
  • Conduct and perform T&C & EST for assets installations in hospital setup.
  • Service the medical device following the PPM schedule and checklist, maintain good and traceable service report.
  • Offering after-sales support services by assisting to upgrade software to the latest version when available, repair any breakdown mechanical parts of the medical device and so on.
  • In charged of the company's "Call Centre Hotline" by answering calls and providing prompt responses to callers, even after working hours and weekends.
  • Attend to troubleshooting calls by clients, troubleshooting any problem/alarm of the medical device within 4 to 6 hours and provide backup plan if problem persists.
  • Maintain the highest standard of personal conduct and provide professional service while interacting with clients.
  • Assist sales team in negotiating tenders and contracts' terms and condition that is agreeable by the company and client.
  • Support marketing efforts by attending trade shows, conferences, and other marketing events/activities as needed by the company.
  • Attend sales & service training conducted by principal.
  • Providing training and producing technical material for both sales team and customer.

Other Requirements:

  • Degree in electronics/electronic engineering/bioengineering and have experience in troubleshooting, evaluating the performance, installing and servicing of medical diagnostics device.
  • Travelling across states in Malaysia is a requirement for this position. Travelling expenses are covered by the Company.

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