Customer Service

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service - experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Full Time _Penang_ April 30, 2024 Customer Service & Operations **Job Overview**: - **Salary **RM3,500-RM5,000 **Location**: Perai, Penang Multilevel Marketing company Products: Water Filter, Air Purifier, Supplement **Job Descriptions**: - Resolve customer complaints. - Develop policies and procedures and oversee the customer service processes. -...

**Role**:Customer Care Officer **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - **Customer Service **Advisor**| Mandarin**/** Japanese/Korean/Cantonese/Eng/Thai Speakers** **Key Responsibilities**: - Maintaining a...

We are hiring Mandarin Speaker! 👐 Job Details: ✔Position: Customer Service Engineer ✔Working Days: Monday to Friday ✔Working Hours: 9AM to 6PM ✔Working Location: WFH + travels around Penang (remote work) ✔Working Duration: 12 months contract with PERSOLKELLY (renewal upon performance) Job Description: ✔Responsible for installation,...

We are hiring Mandarin Speaker! 👐 Job Details: ✔Position: Customer Service Engineer ✔Working Days: Monday to Friday ✔Working Hours: 9AM to 6PM ✔Working Location: WFH + travels around Penang (remote work) ✔Working Duration: 12 months contract with PERSOLKELLY (renewal upon performance) Job Description: ✔Responsible for installation,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Cantonese - **Job Title: Customer Service Advisor (Cantonese-Proficient)** **Location**: George Town, Penang **Salary Range**:...

We are currently taking applicants for a permanent position of Customer Support Translator (Mandarin/Cantonese) for one of our esteemed clients in Malaysia. **SPM Leavers/Freshers can also apply.** **Job Description**: - To assist the customer - To interface between customer and client in a professional and efficient manner - To attend required training...

We are looking for a Customer Care Advisor to join our Customer Care in Penang. This is an amazing opportunity to work on Web of Science. The team consists of 22 people and is reporting to the Customer Care Manager and two Team Leads. About You - experience, education, skills, and accomplishments- An undergraduate degree from an accredited...

**Responsibilities**: - **Own the Service** - Own, manage and be accountable for service performance a specific customer contract(s) against the contracted OLA/SO. - Be the single point of contact for the Service Delivery Manager(s) - Represent the Service Desk at relevant meetings (organize and participate too monthly project reviews) - Be involved in...

WE ARE HIRING FOR MNC! Job Details: Position : Customer Service Engineer Company Industry : Manufactures and sells visual image devices, optical devices, and optical communication products Working Hours : Monday – Friday (9:00 a.m. – 6:00 p.m.) Working Location : Remote work at Penang Working Duration: 12 months contract with PERSOLKELLY...

Company:Teleperformance Position:Customer Success Specialist Location: George Town, Penang, Malaysia Salary: RM 2,800 - RM 3,300 Language Requirement: English & Mandarin Working Hours: 9am to 6pm or 12pm to 9pm Overview: Respond to customer inquiries via phone and email. Serve as the primary contact for customers on the client's website. Embody the client's...

**Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

**Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

**Remote Work: Hybrid** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

Location : Bayan Lepas, Penang   Job Summary: Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of...

**Maker & Checker - Account Services** **-** **(**240000JL**)** - Process/perform data entry for all verified requests on timely and accurate basis - Verify completeness of all forms received and ensure all requests are properly authorized before processing. - Check all amendments made on the form are properly counter-signed. - Support Business Units (BBs &...

The company was founded in 2016 by a group of team of passionate individual whom believe that open communication with good understanding can help their clients becomes successful; in return building a strong business partnership. It’s coherent believe that their business partners, should be more likely family than a business transaction. We believe that a...

**Duties and responsibilities**: - Follow established procedures and guidelines to perform in the area of responsibility accurately and timely. - In the area of responsibility, reconcile accounts, post entries, and maintain a complete and accurate sub ledger and general ledger in accordance with accounting principles and reporting schedules so that the...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...