AMS Consultant/ Senior Consultant

1 month ago


Penang, Malaysia Deloitte SEA Full time
What impact will you make?

 

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

 

 

Work you will do

 

The Kuala Lumpur Delivery Center (KL DC) team provides Application Managed Service (AMS) or Operate services to our Clients in the SEA region for the various ERP applications. We partner with our Clients to ensure business continuity and perform value added task by delivering continuous improvements within the internal IT process and procedures and also the business processes defined in the application. The support that the AMS team renders enables our Client to focus more on their strategic work whilst we focus on maintaining the business satisfaction for the implemented application.

 

The Kuala Lumpur Delivery Center (KL DC) team works hand in hand with our Consulting team to provide end to end services to our Clients from Advisory, Implement to Operate. We are key in ensuring that there is seamless transition from the project implementation team or the Client’s incumbent AMS service provider.

 

Our team consist of various diverse sub-teams at various locations (Kuala Lumpur, Penang, Bangkok, Manila, Jakarta, Ho Chi Minh City, Singapore) supporting the different ERP applications. As a team member, you will embrace the benefits of a diverse workforce which can truly be an enriching experience.  Here in Deloitte we encourage networking and collaboration.

 

As a Consultant in this engaging & growing team, you will have the opportunity to tap into state of the art technologies such as, Cloud Apps – within SAP & Oracle, Automation/RPA/ Salesforce and Business Transformation.  

 

You will learn to deliver operate services which includes troubleshooting and understanding of the request/problem raised, solving day to day production issues (bug fixes) within the agreed Service Level Agreements, identifying potential areas of improvement and delivering the improvements, supporting the team in trending analysis and other internal initiatives to develop the required functional, technical and soft skills.

 

Key responsibilities include:

  • Provide technical and functional support for the SAP PP module, including master data, production orders, MRP, routings, BOMs, capacity planning, shop floor control, and integration with other modules.
  • Analyze and resolve issues related to the SAP PP module, such as system errors, performance issues, data inconsistencies, and configuration problems.
  • Perform system testing and validation of the SAP PP module, including unit testing, integration testing, regression testing, and user acceptance testing.
  • Provide training and documentation for the SAP PP module, including user manuals, process flows, best practices, and troubleshooting guides.
  • Work with the business users, analysts, and developers to understand the business requirements and translate them into functional specifications and technical solutions.
  • Implement and maintain the SAP PP module, including configuration, customization, enhancement, and upgrade.
  • Monitor and report on the SAP PP module performance, usage, and issues, and provide recommendations for improvement.
  • Stay updated on the latest SAP PP module trends, developments, and best practices, and participate in the SAP PP module community and forums.

 

Enough about us, let's talk about you

If you are someone whom matches the following requirements, send us your resume and join us at Deloitte Consulting – creating an impact in whatever we deliver

  • Bachelor's degree in computer science, engineering, or related field, or equivalent work experience.
  •  At least 5 years of experience in SAP PP module support, implementation, or consulting
  • Strong knowledge of the SAP PP module functionalities, processes, and configuration
  • Proficient in SAP PP module troubleshooting, testing, and documentation.
  • Experience in SAP PP module integration with other modules, such as MM, SD, QM, and FI/CO.
  • Experience in SAP PP module customization.
  • Experience in SAP PP module reporting
  • Excellent communication, interpersonal, and analytical skills.
  • Certification in SAP PP module is a plus
  • Curious, creative, pro-active and always seeking out new challenges.
  • Willing to explore and expand knowledge on an on-going basis
  • Willing to work based on Client’s business work days and office hours.
  • Willing to work on shift and/or on-call basis
  • Ability to travel if required, i.e. to be placed at Client’s site for the project.

 

Next Steps

So what are you waiting for? Join the winning team now

 

Due to volume of applications, we regret only shortlisted candidates will be notified.



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