Systems BA

4 weeks ago

Putrajaya, Malaysia Royal Bank of Canada Full time

Job Summary

The Global Payments team is undertaking multiple complex initiatives (e.g. SWIFT ISO20022/CBPR+ adoption) as part of RBC Capital Markets ongoing plan to improve and modernize payments technology and processes across the organization. We are seeking a talented and adaptable Business Analyst to maintain an existing portfolio of applications and deliver new business capabilities to our corporate lending business in Capital Markets.
The Global Payment Business Analyst will be responsible for the Payments applications, from collection and documentation of Swift standards & Fiserv release requirements, evaluation of business processes, conduct data analysis, capturing workflows, development, perform testing to ensure successful Swift & Fiserv implementations, deploying to production and providing knowledge transfer to support teams. The Business Analyst will also engage with various partners across the organization for both payment & non-payment related internal and external technology upgrades.
The Business Analyst will accomplish this by teamwork, having a can-do mindset with a hands-on approach and focus on details. The individual will be working in a fast-paced environment, juggling competing priorities, and will be communicating directly with business stakeholders to understand the use cases and ensuring your solution is fit for purpose. The individual is not afraid of challenging the team on technical details and be able to think functionally.

Job Description

WHAT WILL YOU DO?

  • Ability to interface with stakeholders and understand requirements to manage the Swift and Fiserv payments requirements definition process from elicitation through delivery (via BRDs and/or user stories, etc.) and implementation (defining and evaluating acceptance criteria).
  • Ability to evaluate, test, and recommend enhancements and changes, identify risks and propose mitigation plan while having the ability to drive the solution design process; develop and execute test cases where applicable; own defects analysis and validation of defects remediation.
  • Experience with elicitation techniques (e.g. document analysis, interviews, facilitated workshops, observation, prototyping, focus groups, surveys. Advanced experience with elicitation techniques (e.g. document analysis, interviews, facilitated workshops, observation, prototyping, focus groups, surveys).
  • Experience with various project delivery methodologies (e.g. Waterfall, Iterative and/or Agile) or on a large scale project.
  • Ability to speak with Developers about features, issues and potential solutions with a high degree of technical sophistication.
  • Ability to speak with the vendor Research & Development teams in addition to project teams with a high degree of business and product knowledge. Able to analyse large data sets, identify underlying data patterns, document findings and problem solve.
  • Effectively communicate - verbal and written.
  • Ability to lead projects and\or junior analysts as per project requirements.

WHAT DO YOU NEED TO SUCCEED?

 Must have:

  • 7+ years of payments Business and /or Technical Analyst experience in Capital Markets and financial industry with specific expertise in Swift and Fiserv payment platforms.
  • Experience in SWIFT ISO/CBPR+ adoption, Swift MT-MX message creation, transformation, and enrichment
  • Experience with payment hub & routing systems: Fiserv EPP, GTX, Prowide, BESS, etc. 
  • Experience in drafting requirement documents, BRD/ FRD, FSD, etc.
  • Experience in running UATs with business groups and ability to triage and articulate defects.
  • Experience integrating JIRA and Confluence.
  • Experience in both Waterfall & Agile project environment.
  • Expert knowledge of Excel and Visio (or other diagramming tool).
  • Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders.

Nice-to-have: 

  • Basic Understanding of Programming language concepts: OO programming technologies, MQ.
  • Experience working in DevOps pipelines (GitHub, Jenkins, Nexus, etc).

Whatâs in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-17

Application Deadline:

2024-06-13

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
âââââââ
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • Systems BA

    2 months ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryAnalyzes information technology (IT) requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.Job DescriptionDeveloping documents for IT applications, system...

  • Systems BA

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryAnalyzes information technology (IT) requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.Job DescriptionDeveloping documents for IT applications, system...

  • Systems BA

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryThe Global Payments team is undertaking multiple complex initiatives (e.g. SWIFT ISO20022/CBPR+ adoption) as part of RBC Capital Markets ongoing plan to improve and modernize payments technology and processes across the organization. We are seeking a talented and adaptable Business Analyst to maintain an existing portfolio of applications and...

  • Systems BA

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryThe Global Payments team is undertaking multiple complex initiatives (e.g. SWIFT ISO20022/CBPR+ adoption) as part of RBC Capital Markets ongoing plan to improve and modernize payments technology and processes across the organization. We are seeking a talented and adaptable Business Analyst to maintain an existing portfolio of applications and...

  • Kerani Kaunter Tiket Bas Ekspres

    3 weeks ago

    Putrajaya, Malaysia Putrajaya Leisures & Services Group Sdn Bhd Full time

    Bertanggungjawab dan membantu Penyelia Terminal dengan tugas berkaitan dengan pengurusan operasi harian Terminal, seperti: a) Khidmat Kaunter Bas Ekspres - Menjual tiket bas b) Kaunter Informasi - Perkhidmatan sokongan kepada pelanggan untuk penumpang - Menerima aduan dan cadangan - Member maklumat perkhidmatan terminal kepada pelanggan Penyimpanan rekod...

  • Kerani Kaunter Tiket Bas Ekspres

    1 week ago

    Putrajaya, Malaysia Putrajaya Leisures & Services Group Sdn Bhd Full time

    Bertanggungjawab dan membantu Penyelia Terminal dengan tugas berkaitan dengan pengurusan operasi harian Terminal, seperti:a) Khidmat Kaunter Bas Ekspres- Menjual tiket basb) Kaunter Informasi- Perkhidmatan sokongan kepada pelanggan untuk penumpang- Menerima aduan dan cadangan- Member maklumat perkhidmatan terminal kepada pelangganPenyimpanan rekod...

  • Supervisor, Bas Support Tlm

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Supervisor, BAS Support TLM **Job Summary** **What is the opportunity?** RBC Investor Services Malaysia is a processing center of operational excellence supporting RBC IS Canada. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Services;...

  • Supervisor, Bas Support Tlm

    9 hours ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Supervisor, BAS Support TLM **Job Summary** **What is the opportunity?** RBC Investor Services Malaysia is a processing center of operational excellence supporting RBC IS Canada. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Services;...

  • Supervisor, Bas Support Tlm

    1 week ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Supervisor, BAS Support TLMJob SummaryWhat is the opportunity?RBC Investor Services Malaysia is a processing center of operational excellence supporting RBC IS Canada. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Services; Data Service...

  • Juruteknik Sistem, It

    1 week ago

    Putrajaya, Malaysia Putrajaya Leisures & Services Group Sdn Bhd Full time

    Bertanggungjawab dan membantu Penyelia Terminal dalar mengurusan Terminal Management System yang antara lain melibatkan sistem berikut:1) Pengurusan Sistern Trafik Bas- Kawalan aliran laiu lintas In/Out dari pintu masuk/Parking Boy dan Exit Point- Rekod pergerakan bas In/Out- Kawalan penggunaan bay dan memantau sebarang kesalahan penggunaan bay2)Pengurusan...

  • Bcs Technician

    3 weeks ago

    Putrajaya, Malaysia BLACK INK ENGINEERING SDN BHD Full time

    Background in mechanical or electrical engineering or BAS - Identify and resolve technical problems related to control and monitoring systems and perform needed repairs. - Maintains appropriate logs and records of system operations. - Performs other duties as needed. - Experienced & familiar in BCS is added advantage - Can work shift hour & Public...

  • Bcs Technician

    1 week ago

    Putrajaya, Malaysia BLACK INK ENGINEERING SDN BHD Full time

    Background in mechanical or electrical engineering or BAS Identify and resolve technical problems related to control and monitoring systems and perform needed repairs. Maintains appropriate logs and records of system operations. Performs other duties as needed. Experienced & familiar in BCS is added advantage Can work shift hour & Public holidayJob Type:...

  • Junior Quality Assurance Tester

    1 week ago

    Putrajaya, Malaysia HECTADATA Sdn Bhd Full time

    Quality Assurance/Tester Protégé **Responsibilities**: - Verification Testing: Work alongside the Business Analyst (BA) and development team to verify completed builds. - Test Case Production: Produce test cases, including Unit Testing (UT) and User Acceptance Testing (UAT) documentation for testing sessions. - Testing Session Management: Conduct and...

  • Technician

    3 weeks ago

    Putrajaya, Malaysia DoubleTree by Hilton Putrajaya Lakeside Full time

    Technician is responsible on handling daily work order, taking daily reading, carry out PM, update checklist, attend guest room complaint thru FCS report, attend to emergency situation, attend general repair and maintenance work in the entire hotel as well as public areas. - To receive work order request, attend to work order request, get it sign once...

  • Technician

    3 weeks ago

    Putrajaya, Malaysia DoubleTree by Hilton Putrajaya Lakeside Full time

    Technician is responsible on handling daily work order, taking daily reading, carry out PM, update checklist, attend guest room complaint thru FCS report, attend to emergency situation, attend general repair and maintenance work in the entire hotel as well as public areas. - To receive work order request, attend to work order request, get it sign once...

  • Facilities Coordinator

    3 weeks ago

    Putrajaya, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Support/Maintenance/Operation/Training - ** Industry**: IT/Telecommunications - ** Job Description**: - As a competent HSO (health & safety Officer) to lead & support HSE related activities. - To support office service-related contractor, such as 24x7 security guard, cleaner, gardener, sanitary service & etc. - Coordinates the distribution...

  • Quality Control Specialist, Kyc

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Quality Control Specialist, KYC **Job Summary** **What is the opportunity?** As a Quality Control Specialist, KYC, you will ensure that Know Your Client (KYC) due diligence and information is collected prior to establishing any client relationship in accordance to Anti-Money Laundering (AML) Compliance regulations and RBC policies. This position will...

  • Facilities Coordinator

    1 week ago

    Putrajaya, Malaysia Reeracoen Malaysia Full time

    Job Function: Support/Maintenance/Operation/Training- Industry: IT/Telecommunications- Job Description: As a competent HSO (health & safety Officer) to lead & support HSE related activities. To support office servicerelated contractor, such as 24x7 security guard, cleaner, gardener, sanitary service & etc. Coordinates the distribution of and response to...

  • Quality Control Specialist, KYC

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Quality Control Specialist, KYC, you will ensure that Know Your Client (KYC) due diligence and information is collected prior to establishing any client relationship in accordance to Anti-Money Laundering (AML) Compliance regulations and RBC policies. This position will support the APAC regions to...

  • Quality Control Specialist, KYC

    1 week ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Quality Control Specialist, KYC, you will ensure that Know Your Client (KYC) due diligence and information is collected prior to establishing any client relationship in accordance to Anti-Money Laundering (AML) Compliance regulations and RBC policies. This position will support the APAC regions to...