Service Crew- Unicornshake.my

4 weeks ago


Malaysia The Hunger Diaries Food & Beverages Full time

As a member of our popcorn and cotton candy service crew, you will play a vital role in delivering exceptional customer experiences at all times. You will be responsible for preparing and serving freshly popped popcorn and spun cotton candy to our valued customers, ensuring that every treat is crafted to perfection. Additionally, you will provide friendly and efficient customer service, engage with guests, and maintain a clean and organized work area.Job Responsibilities:1. Prepare and operate popcorn and cotton candy machines according to company standards and procedures.2. Ensure the quality and freshness of popcorn and cotton candy products at all times.3. Spin cotton candy and portion popcorn accurately and efficiently to meet customer demand.4. Greet customers warmly, take orders, and process transactions accurately using cash registers or POS systems.5. Provide product recommendations and answer customer inquiries regarding flavors, ingredients, and allergens.6. Maintain cleanliness and sanitation standards in the preparation and serving areas, including equipment, counters, and utensils.7. Assist with opening and closing.8. Work collaboratively with team members to ensure smooth operations and excellent customer service.9. Adhere to all food safety regulations and guidelines to maintain a safe and hygienic environment.10. Handle customer concerns or complaints professionally and escalate issues to management as needed.Job Qualifications:1. Ability to work in a fast-paced environment and stand for extended periods.2. Excellent communication and interpersonal skills.3. Strong attention to detail and ability to follow instructions accurately.4. Basic math skills for processing transactions and handling cash.Job Requirement:1. Able to work evenings, weekends, and holidays as required.2. Able to work overtime as needed.3. Food handler's certification or willingness to obtain one. (Claimable)4. Typhoid Vaccine Certification 


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