Technical Service Engineer

2 months ago

Malaysia fresenius medical care Full time

Primary Purpose:

Support the Technical department in relation to the Product servicing and coordinating with Business & Clinical Dept in new product installation

Accountabilities:

  • Responsible for maintaining and providing technical service to renal units/dialysis related equipment.

  • To provide technical support to the clinical resources nurses in trials and installations.

  • Assist customer service with technical clarification of customer orders.

  • Maintain all equipment to minimize down time / ensure all services are carried out on time.

  • To manage spare part stocks in hand, returned stock and faulty stock.

  • Educate staff in the hospitals / dialysis center on the operation of Fresenius machines.

  • Maintain proper documentations, i.e. Service Reports

  • Record and update technical database on breaks down attended.

  • Conduct periodical preventive maintenance.

  • Conduct user and technical training.

  • Any other ad-hoc duties assigned.

Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic/Mechanical), Engineering or equivalent.

  • At least 2 year(s) of working experience in servicing Fresenius Machine & equipment

  • Display a professional image to the customers at all times. Maintain the company image to a consistently high standard.

  • To carry out all duties and responsibilities in an efficient, courteous and professional manner.

  • Must be aggressive and able to work independently but also be able to work in team.

  • Willing to work long and odd hours.

  • Possess own transport and prepared to travel outstation at short notice as and when required.

  • Possess good interpersonal and communication skills both in English and Bahasa Malaysia.

  • Fresh graduates are welcome to apply.

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