Senior Data Analyst

Other (Information & Communication Technology)

Full time

A Data Analyst interprets data and helps turn it into information that enables or improves a business process, thus affecting business decisions. Data Analysts gather information from various sources and interpret patterns and trends to make it digestible for others. They must have strong analytical skills, but above all have a burning curiosity to understand, and make sense of, data. They will work closely with:

• Data Managers, who define the team's business requirements, objectives, strategy and priorities
• Data Engineers, who design and implement the processes by which data is collected and generated
• Data Quality Analysts, who define data quality control requirements and oversee these on a day-to-day basis to ensure constant system health
• Upstream data teams, who provide the data that the analyst is sourcing
• Downstream Process Owners, who depend on the data to perform their business function

Data Analysts spend much of their time working with stakeholders to define data requirements, data transformation logic and supporting the delivery of these requirements from start to finish. They are experts in profiling data to understand its contents and will also have a working understanding of the business process or product that generated it in the first place. Data Analysts are the entry point to the FCC Data Team for most external stakeholders and as such will have a broad, but still detailed, understanding of all the data available and constantly seek opportunities for innovation and expansion. They are the primary liaison between up- and downstream teams.

Business

• Define clear, concise and detailed business requirements for FCC Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively.
• Create and maintain documentation that articulates the process by which data is extracted, transformed and loaded in FCC that can be shared and understood by others.
• Work with downstream FCC business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI.
• Conduct detailed analysis of upstream changes that impact FCC data – for example the introduction of a new product – to ensure that requirements remain up to date and define any new ones as necessary.

Processes

• Work with downstream FCC business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI.
• Conduct detailed analysis of upstream changes that impact FCC data – for example the introduction of a new product – to ensure that requirements remain up to date and define any new ones as necessary.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

Key stakeholders

• Hive Technology Lead
• Upstream and Downstream SPOCs
• Head of FCSO, Technology

• Minimum 10+ years of professional experience as business/change analyst in Corporate (CIB) and retail markets (WRB) related banking products.
• Hands-on experience of Python is preferred but not mandatory.
• Degree (or similar) in Engineering and MBA is preferred.
• A strong understanding of Cash Management systems or Payment Systems or Core Banking functionality/data flows – will be desired.
• Good understanding of systems and data flows in Financial Crime Compliance/Anti Money Laundering etc. will be an added advantage.
• Able to seamlessly move and translate between detailed functional data requirements and non-technical general terms.
• The ability to write clear, concise and detailed business requirements that can be understood by data engineers and developers as well as business stakeholders.
• Competence with data profiling tools and methodologies (SQL at a minimum), with a preference for dedicated and sophisticated tools such as Paxata or Tableau.
• Familiar with data documentation, delivery workflow and defect tracking tools – JIRA and Confluence in particular.
• Demonstrated experience in handling and understanding large datasets and relational databases.
• Experience in analytical roles with a large technical component, although not necessarily from a purely data perspective (e.g. they may have prior working knowledge of upstream or downstream processes that is relevant from a data perspective).
• Evidenced ability to execute and enhance a process to maintain data transformation requirements over time and constantly seek to improve these.
• High quality written and verbal communication skills, with the ability to focus on multiple initiatives and data subjects (types of data or varying sources of data) at the same time.
• Understanding of data science, AI/ML capabilities would be a value add.
• Evidence a very strong attention to detail, reflecting the very low tolerance for error in FCC data.

• SQL
• Any Data profiling tool
• PYTHON - Good to Have
• Tableau/Power BI
• HAAS, PYSPARK

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.