Senior Administrator, Data Entry Operator
2 months ago
Job Summary
Job Description
PURPOSEThe primary purpose for this position is to perform input and review on processes and support for exception-based  and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other Operationâs areas, RBC Business Units or industry participants. Incumbent provides guidance and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address questions independently and escalate to reporting manager as appropriate following established department procedures. Position contains elements of risk which are managed through operational reviews, system checks, and adherence to procedures.
Working Hours : 6pm-3am / 7pm-4am
PRINCIPAL RESPONSIBILITIES- Provide accurate analysis and processing support for exception-based, complex, processes within a specific Operationâs department. Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
- Liaise and provide support and problem resolution, or securing information from other Operationâs departments, RBC Business Units, or industry participants. Address questions independently; escalate to reporting manager as appropriate following established department procedures.
- Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required.
- Train and act as a resource for other team members.
- Perform other duties and responsibilities as assigned.
JOB SPECIFICATIONS AND QUALIFICATIONS
Basic Qualifications:
- Degree from an accredited university or equivalent OR Diploma or equivalent AND 2 years of job-related experienceÂ
- 1+ year business, finance and/or accounting/bookkeeping experience.
Other Required Qualifications:
- Ability to communicate effectively, both verbally and in writingÂ
- Ability to demonstrate strong analytical, mathematical, exception-based processing skillsÂ
- Ability to handle multiple priorities in a fast paced and deadline driven environmentÂ
- Ability to understand and meet business daily support needs on an ongoing basisÂ
- Ability to work efficiently and accurately on exception based complex and/or highly specialized processes with minimal supervisionÂ
- Ability to work independently and within a team environmentÂ
- Ability to work well and maintain composure under pressureÂ
- Demonstrated self-directedness in researching, analyzing, and solving problemsÂ
- Proficient computer skills in Windows-based software products including Word, Excel and OutlookÂ
- Proven ability to effectively deal with difficult people, situations and/or conflictÂ
- Strong organizational skills, attention to detail and confidentiality
Preferred Qualifications:
- Degree from an accredited university in business, finance or related field
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
Address:
PERSIARAN APEC:CYBERJAYACity:
CyberjayaCountry:
MalaysiaWork hours/week:
40Employment Type:
Full timePlatform:
Job Type:
RegularPay Type:
SalariedPosted Date:
2024-03-29Application Deadline:
2024-04-17Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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