Current jobs related to Reservations Agent - Kota Kinabalu - Marriott International

  • Reservations Agent

    5 months ago

    Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 24106423 **Job Category** Reservations **Location** Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservation Agent

    7 months ago

    Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

    *** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...

  • Reservation Agent

    5 months ago

    Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

    *** The Reservations Agent is responsible for providing quick and efficient service to all guests with reservation requests and inquiries for the hotel. This position is responsible for sharing information with prospective guests to capture sales, and then coordinating the details of reservations. **PRIMARY RESPONSIBILITIES** - On a daily basis, review...

  • Front Desk Service Agent

    5 months ago

    Kota Kinabalu, Malaysia Hilton Full time

    Front Desk Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Travel Consultant

    5 months ago

    Kota Kinabalu, Malaysia Sayu Travel & Tours Sdn Bhd Full time

    Reservation responsibilities: a. Help clients identify their ideal travel products/services based on their suggestions and requirements. Negotiate any customizations or modifications requested and accommodate to the best level possible and within company policy. b. Provide end to end service while organizing a trip from booking the tickets, reserving the...

  • Data Entry Clerk Reservationist

    5 months ago

    Kota Kinabalu, Malaysia PERITUS ASIA SDN BHD Full time

    JOB DESCRIPTION - DATA ENTRY CLERK cum RESERVATIONIST 1. Keep Daily records of room’s availability and rates. 2. Plan and sell transportations, accommodations and other travel services 2. Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations 3. Provide...

  • Admin Officer

    5 months ago

    Kota Kinabalu, Malaysia DERAS BAIDURI SDN BHD Full time

    1.Carries out general typing, filing and clerical duties. 2.Prepares and despatch outgoing mail. 3.Receives incoming mail and arrange for circulation. 4.Carries out duties of a telephone operator. 5.Assists the Secretary and Administration Officer in other duties as delegated from time to time. 6.To update, renew and monitor a valid record of all Company's...

Reservations Agent

2 months ago

Kota Kinabalu, Malaysia Marriott International Full time
Job Number 24157150
Job Category Reservations
Location Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.