Director, CRM Strategy
1 month ago
Director, CRM Strategy & Implementation page is loaded Director, CRM Strategy & Implementation Apply locations Kuala Lumpur time type Full time posted on Posted 18 Days Ago job requisition id R1045807 The purpose of this role is to sit near the top of our organisation and provide Business Consulting, Transformational Consulting and Product consulting for clients. They lead a team of strategists that execute programmes for clients. The role is the primary lead in setting the vision of the relationship with a client, the vision for the client on their go to market approach and the roadmap to how to make those two things work best together.
Job Title:
Director, CRM Strategy & ImplementationJob Description:
Key responsibilities:
Leads the building, development and delivery of strategic omni-channel marketing plans
Acts as a subject matter expert, particularly in the areas of digital marketing, CRM and CXM for clients
Continually monitors current marketing trends, new technology solutions and competitive strategies – and then translates them into new marketing ideas for clients
Shows a strong understanding of differences in marketing to customers in different verticals and environments
Develops trusted, long-term relationships with key client contacts across their organisation
Ensures meaningful client value is delivered through a mix of best-practice solutions, skills, capabilities and original thinking
Manages team members to deliver strategy projects correctly and on-time
Collaborates and develops relationships with internal teams (account management, operations, creative, analytics etc.) and partner agencies to understand the feasibility of cross-channel recommendations/ plans
Identifies key data points and measurements to show the impact of our approach and strategy on the client’s business
Location:
Kuala LumpurBrand:
Consider IprospectTime Type:
Full timeContract Type:
PermanentCan’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities.
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.
An invitation to… team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way
An invitation to… be a force for good. Sustainability is vital to our business and an important area of focus for our clients. We are leading the way for our industry as we discover new ways to help build a more sustainable planet.
An invitation to… dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
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