Customer Quality Engineer

Found in: beBee S MY - 3 weeks ago


Jalan Gagah Johor Bahru Johor Malaysia Wentel Engineering Sdn. Bhd. Full time

Ensure subordinate carry out inspection (FA or outgoing) within timeline.Carry out continuous improvement activity within or inter departments.Window to customer on quality related issue. Ensure no delay in response or feedback.Follow up and audit CAPA effectiveness & conduct quality review meeting with SQE (if supplier issue) or internal (production and engineering).Establish quality check sheet and/or work instruction for subordinates to follow.Conduct training to subordinates and ensure skill matrix of subordinates are refreshed and updated.Monitor outgoing or FA performance and drive for improvement (worst hitters).Follow up on customer return – collection, rework and return. Reply corrective/ preventive action to customer and monitor new lot quality performance.Conduct production line audit and identify areas for improvement.Work with NPI / engineering for new product development study, including inspection, FMEA etc.Liaise with customer for on-site FA buyoff, routine audit, and/or dispatch RE or technician for rework at customer premises.Identify root cause(s) and work with production or technical team for improvement (aim for poke yake or error proofing solution).Establish internal quality standards or catalogues as guidelines for subordinates and operation team.Perform any other duties as assigned by superior when IT is deemed necessary from time to time.

Bachelor’s degree or diploma with experience in the field and with minimum > 3 years related working experience.Experience in quality system, quality assurance or similar role.Candidate with sheet metal knowledge & understanding will be an added advantage.Good communication skills.GD&T knowledge is added advantage.Understand ISO 9001 and 14001 will be an added advantage.

EPF/SOCSOAttractive SalaryPersonal Growth Opportunities


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