Analyst/ Assistant Manager, Regional Risk Policy

4 weeks ago

Petaling Jaya, Malaysia Grab Full time

Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know our Team

The Regional Risk Policy team is a small but collaborative team responsible for managing payments-related risk and fraud risk. We make an impact by optimizing risk actions and processes to minimize losses without compromising on business growth. If you are looking for a chance to work in a dynamic environment and are interested in risk management, then you should join our team

Get to know the Role

We are looking for a passionate candidate who is able to understand risks and implement controls and policies to address these risks. We believe a successful candidate is insightful and pragmatic; if you believe you have what it takes then we’d love to hear from you.

The Day-to-Day Activities

  • Be the risk policy subject matter expert around the domains of payments (cards/e-wallets) or merchant fraud risk domains.
  • Conceive, launch, and deliver regional strategic policy projects and frameworks to reduce risks and fraud, and optimize user experience in the payments space across Southeast Asia using data insights.
  • Identify and analyze emerging risks and trends, and provide recommendations for policy and procedure changes as necessary to mitigate related risks.
  • Engage with cross-functional stakeholders in engineering, data science, data analytics, product, and business teams to implement risk mitigation and improvement solutions, as well as to optimize risk controls and processes.
  • Perform risk assessments for new products/features and implement relevant mitigation controls.
  • Own and drive continuous improvements in key risk metrics; report facts to senior and executive management in a clear, concise, and data-driven manner.

Qualifications

The Must-Haves

  • Minimum work experience of 5 years, preferably in fintech, payments, strategy consulting, or analytics.
  • Good understanding of the fraud space, preferably with hands-on knowledge of fraud, payments, e-commerce, risk policy development, or risk enforcement work.
  • Problem-solving, positive, and constructive attitude is a must.
  • Comfortable in dealing with ambiguity and operating in fast-changing, unstructured environments. 
  • Strong track record of exercising sound judgement in the absence of direction.
  • Structured, factual, and data-driven. 
  • Ability to deep dive into data then elaborate clear and synthetic insights.
  • Stakeholder management experience, especially with senior executives.
  • Proficiency in data analytics and visualization (using Excel, SQL, and PowerBI) would be highly advantageous.

Additional Information

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make each Grabber unique.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.

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