Front Desk Associate

1 month ago


Malaysia Alainn Wellness Sdn Bhd Full time

Company OverviewAlainn Clinic, a leading Licensed LCP Aesthetic Clinic in Malaysia, offers state-of-the-art aesthetic and anti-aging treatments. Our Medical Director, Dr. Nurul Abdullah, an esteemed graduate of the Royal College of Surgeons Ireland with a Masters in Anti-Aging, Regenerative Medicine, and Medical Aesthetics from UCSI, leads our clinic with international and local experience. We pride ourselves on serving a diverse clientele from both local and international backgrounds.Your Remuneration:The role of Front Desk Associate comes with a salary package starting from RM2500, varying based on experience. In addition to the basic salary, you will be entitled to earn additional income through commissions, incentives, and bonuses.Responsibilities:•Serve as the first point of contact for patients and visitors at the clinic.•Manage appointments, including scheduling, rescheduling, and handling cancellations.•Provide information about our services and treatments to patients.•Assist in managing patient records and documentation.•Handle phone calls and correspondences professionally.•Collaborate with other team members to ensure a seamless patient experience.•Assist with administrative tasks such as filing, data entry, and maintaining records.•Conduct regular stock checks of medical supplies and office inventory.•Coordinate with suppliers and vendors to place orders for necessary supplies.Requirements:•Candidate must possess at least a Diploma in any field. Experience in customer service or front desk operations is a plus.•Professional, well-groomed appearance.•Strong communication and interpersonal skills.•Proficient in basic computer applications.•Passionate about delivering exceptional customer service.•Ability to work in a team and manage tasks efficiently.Job Location: Alainn Clinic Kuala Lumpur, located at The Icon Tower, Jalan Tun Razak.



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