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Client Relations Executive

3 months ago

Malaysia INK Marketing Sdn Bhd Full time

This job is for a Client Relations Executive who will manage client relationships, sales, and post-sales activities. You might like this job because it involves coordinating sales, maintaining client relationships, and meeting sales targets.

RM 3500 - RM 5000

Full-Time

Job Description
  • Plan, organize and coordinate the execution of sales and post sales.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Maintaining relationship with all existing and potential clients.
  • Prepare/present presentations, Jobsheet and price quotations or project proposal.
  • Work closely with Designer/Production/Traffic after receive inquiry from clients, follow up PO and payment with clients.
  • To follow up with clients on sales or order status, and provide excellent after sales service.
  • To achieve monthly sales target set by the Company or Manager individually and as a team.
  • Listen to and care for customers, feedback customer needs and improve customer satisfaction.
  • Generate daily and weekly reports to the Management, voice out about existing concerns, and provide constructive feedback / solutions.
  • Submit daily and weekly sales reports
  • Pay attention to the market trends of dealers, competitive brands and end customers, and timely feedback market information to the company.
  • Any other sales tasks that may be assigned by the Management from time to time.
Job Requirements
  • At least 2 years field sales experience preferably in an FMCG environment
  • Mininum Diploma/ Degree in Marketing/ Business or related field
  • Highly passionate about sales; with a proven track record is best
  • Has a good understanding of different sales techniques
  • Strong communication, negotiation/influencing and interpersonal skills
  • Driven, outgoing and is a self-starter
  • Possess a positive attitude and good interpersonal skills, able to cope with tight deadlines, work independently and under pressure
Skills

Customer Service

Project Management

Business Negotiation

Time Management

Microsoft Excel

Microsoft Word

Print Production

Stress Management

Company Benefits Loyalty Benefits & Rewards

Loyalty benefits and rewards for long-serving employees.

Staff Bonding

Numerous team-building activities held throughout the year.

Opportunities for Growth and Development

Development is more expansive and focuses on employee growth and future performance, rather than an immediate job role.

Great Remuneration Package

We offer performance bonus, performance incentives. EPF & Socso EIS, maternity/paternity leave provided.

Medical Benefit

We prioritize employees health and well being, we provide medical leave and claims for employees.

Additional Info Company Activity

Last active - few minutes ago

Experience Level

1 - 3 Years of Experience

Senior Executive

Job Specialisation #J-18808-Ljbffr