Retail Associate

6 months ago

Kuala Lumpur, Malaysia adidas Full time

PURPOSE & IMPACT ON ORGANIZATION:

  • Contribute to meeting or exceeding store sales and profit targets by:
  • Passionately inspiring consumer loyalty to the Brand
  • Effectively serving and selling to customers
  • Diligently executing store operations

 

KEY RESPONSIBILITIES:

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership of them and use all available store resources to meet or exceed them
  • Execute the Brand Customer Service standards to meet or exceed customers’ expectations
  • Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values
  • Use Seasonal Brand and product knowledge effectively during sales interactions
  • Communicate product features benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
  • Adhere to all established policies and procedures
  • Execute and maintain established Visual Merchandising and In-Store Communication standards
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
  • Complete cash register transactions quickly and accurately
  • Minimize loss in both, the stockroom and the sales floor
  • Perform all store operations in a safe, effective and efficient manner
  • Collaborate productively and respectfully with team members
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

 

 REQUIREMENTS:

  • High school or equivalent qualification
  • Minimum of 1 year of relevant working experience in sports retail/fashion/apparel or experience in customer service & selling
  • Customer-oriented and enjoy interacting with customers.
  • Good team player, proactive and willing to learn attitude
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Good communication skills in English and the ability to converse in other languages will be an added advantage.

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