Retail Associate

2 weeks ago


Kuala Lumpur, Malaysia HYSSES Full time

**Company Highlighted**:

- Uniforms provided
- Provide on-the-job training
- Staff discount
- Medical and dental benefits

**Sales and Customer Service**:

- Demonstrate, promote, and sell products, ensuring a deep understanding of the product line.
- Collaborate with the marketing and merchandising teams to execute sales strategies effectively.
- Drive and achieve individual sales targets while fostering a collaborative team environment.
- Provide exemplary customer service, consistently upholding high standards of service excellence.
- Proactively engage with customers to build and maintain a regular customer base.
- Uphold the company's image as a prestigious and luxurious brand at all times.

**Retail Operations**:

- Assist in managing day-to-day store operations and procedures, ensuring smooth and efficient store functioning.
- Monitor and manage inventory levels, reporting discrepancies or low stock items to operation managers.
- Support inventory counts and accurate record-keeping of stock levels.
- Responsible for restocking merchandise, maintaining store cleanliness, and ensuring overall store organization.
- Adhere to shop day-to-day operations procedures, including opening and closing responsibilities.
- Collaborate with the operations team to implement process improvements.

**Requirements**:

- Experience in customer service, sales, or a related field is typically preferred.
- Ability to provide consultative product usage and styling advice preferred.
- Able to work flexible shifts, including evenings and weekends, in a retail environment.
- Customer-focused, result-oriented, independent, highly motivated, and proactive.
- Proficiency in English to effectively handle queries and feedback from diverse customers and associates.
- Basic technical skills: May be required to use technology such as point-of-sale systems, inventory management systems, and customer relationship management (CRM) software.

**Salary**: RM1,800.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)


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