Quality Engineer
1 month ago
About Our Client
My client is an MNC that specializes in the sales and provision of after-sales services related to plastic parts, as well as accessories and components.
Job Description
- Provide on-site quality support at customer sites to address quality issues.
- Summarize customer rejections during on-site checks by analyzing results and reporting to the company HQ.
- Segregate rejected parts based on customer or company material issues.
- Notify the company sales team to issue Return Merchandise Authorization (RMA) for company material issues.
- Coordinate sample shipments and follow-ups between customers, suppliers, and company HQ for failure analysis (FA).
- Provide FA analysis reports to customers and handle customer inquiries.
- Prepare Monthly Business Review (MBR) reports and present them at monthly meetings.
- Maintain strong customer relationships by visiting and meeting customer requirements to ensure satisfaction.
- Assist in monitoring supplier quality issues by visiting and verifying improvement items.
The Successful Applicant
- Bachelor's degree in Engineering or a related field.
- 2 years of working experience in Product Quality.
- Possess knowledge of manufacturing processes and project management, which is an added advantage.
- Fluent in English with proficiency in spoken Japanese and Mandarin.
- Demonstrate high motivation, excellent communication, and presentation skills.
What's on Offer
- Exciting opportunity to lead in
- Competitive compensation and perks
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