Assistant Director of Rooms

Found in: beBee S MY - 2 weeks ago

Malaysia Four Seasons Hotels Ltd Full time

Assistant Director of Rooms page is loaded Assistant Director of Rooms Apply locations Kuala Lumpur time type Full time posted on Posted 10 Days Ago job requisition id REQ10306899

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

About the role

The Assistant Director of Rooms directs and controls the activities of the Front Desk, Reservations, Communications, Concierge, Housekeeping, Laundry, Guest Services and Guest Experience. They act as the senior manager in these areas when the Division Head is not available, and also assume responsibility as Director of Rooms in their absence. Their primary focus is to ensure that standards are met, guests and employees are satisfied and problems are promptly resolved.The Assistant Director of Rooms also works closely with Sales and Reservations to enhance the Hotel occupancy levels and rates.

What you will do

  • Manages the Department Heads in the departments named above. Ensures thorough communications and follow-up on any problems, guest or employee request or special requirements, and hotel initiatives. Interviews, and trains the staff. 
  • Conducts Performance Evaluations and disciplines staff when needed. Reviews and monitors schedules of staff in all departments in the Rooms Division.
  • Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility in the Rooms Division.
  • Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Will resolve complaints in person, by phone or through written message.
  • Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
  • Assures that financial goals are being met. Monitors and controls labor expense, and supplies/equipment expenses. Works closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue. Maintains close relationships with retail tenants and concessions to ensure guest service standards are met along with revenue/expense targets. Assists Director of Rooms in preparing Annual Budget.
  • Acts as the senior manager in the Rooms Division in the absence of the Director. Assists the Director of Rooms in forecasting and budgeting of revenues and expenses for all departments in the Rooms Division.

What you bring

  • 3 to 5 Years’ Experience in Operations Rooms and as Department Head.
  • Degree holder in hotel or any other related field.
  • Strong leadership and interpersonal skills


What we offer: 
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Medical and Insurance Coverage

Applicants must hold the legal rights to work in Malaysia.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

#J-18808-Ljbffr

  • Assistant Director of Rooms

    Found in: beBee S MY - 2 weeks ago

    Malaysia Four Seasons Hotels Ltd Full time

    Assistant Director of Rooms page is loaded Assistant Director of Rooms Apply locations Kuala Lumpur time type Full time posted on Posted 10 Days Ago job requisition id REQ10306899 About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each...

  • Assistant Director of Rooms

    Found in: beBee jobs MY - 6 days ago

    Malaysia Four Seasons Hotels Ltd Full time

    Assistant Director of Rooms page is loaded Assistant Director of Rooms Apply locations Kuala Lumpur time type Full time posted on Posted 10 Days Ago job requisition id REQ About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as...

  • Director of Sales

    Found in: beBee jobs MY - 3 days ago

    Malaysia Crowe Malaysia PLT Full time

    Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage...

  • Director of Sales

    Found in: beBee S MY - 2 weeks ago

    Malaysia Crowe Malaysia PLT Full time

    Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and...

  • Director of Sales

    Found in: beBee S MY - 2 weeks ago

    Malaysia Hyatt Corporation Full time

    Director of Sales Hyatt Place Hyatt Place Johor Bahru MY Johor BahruSalesDirectorFull-timeReq ID: JOH000225Local Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is...

  • Director of Sales

    Found in: beBee jobs MY - 6 days ago

    Malaysia Hyatt Corporation Full time

    Director of Sales Hyatt Place Hyatt Place Johor Bahru MY Johor BahruSalesDirectorFull-timeReq ID: JOH000225Local Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is...

  • Director/Assistant Director of Marketing

    Found in: beBee jobs MY - 6 days ago

    Malaysia Crowe Malaysia PLT Full time

    Company Description Crowne Plaza Kuala Lumpur City Centre is a premium hotel located in the heart of Kuala Lumpur, within walking distance of major attractions such as the Petronas Twin Towers, KLCC Park, and the Bukit Bintang shopping district. Our hotel is perfect for both business and leisure travelers. Role Description This is a full-time on-site...

  • Director/Assistant Director of Marketing

    Found in: beBee S MY - 2 weeks ago

    Malaysia Crowe Malaysia PLT Full time

    Company Description Crowne Plaza Kuala Lumpur City Centre is a premium hotel located in the heart of Kuala Lumpur, within walking distance of major attractions such as the Petronas Twin Towers, KLCC Park, and the Bukit Bintang shopping district. Our hotel is perfect for both business and leisure travelers. Role Description This is a full-time on-site...

  • Director Operations

    Found in: beBee S MY - 3 weeks ago

    Malaysia Ismmart Group Of Industries Full time

    Director Operations (E-commerce Industry) Job details Here's how the job details align with yourprofile . Pay RM 8,000 a month Job type Full-time Location Job Title: Director Operations (E-commerce Industry) Location: Malaysia Requirement: Applicant must be a local or have work permit Gender: Male/Female Job Type: Full-time. Salary during...

  • Director Operations

    Found in: beBee S MY - 2 weeks ago

    Malaysia Ismmart Group Of Industries Full time

    Director Operations (E-commerce Industry) Job details Here's how the job details align with yourprofile . Pay RM 8,000 a month Job type Full-time Location Job Title: Director Operations (E-commerce Industry) Location: Malaysia Requirement: Applicant must be a local or have work permit Gender: Male/Female Job Type: Full-time. Salary during...

  • Director Operations

    Found in: beBee jobs MY - 6 days ago

    Malaysia Ismmart Group Of Industries Full time

    Director Operations (E-commerce Industry) Job details Here's how the job details align with yourprofile . Pay RM 8,000 a month Job type Full-time Location Job Title: Director Operations (E-commerce Industry) Location: Malaysia Requirement: Applicant must be a local or have work permit Gender: Male/Female Job Type: Full-time. Salary during...

  • Director Administration

    Found in: beBee jobs MY - 6 days ago

    Malaysia Ismmart Group Of Industries Full time

    Director Administration & Security (Multiple Industries) Job details Here's how the job details align with yourprofile . Pay RM 8,000 a month Job type Full-time Location Job Title: Director Administration & Security (Multiple Industries) Location: Malaysia Requirement: Applicant must be a local or have work permit Gender: Male/Female Job Type:...

  • Director Administration

    Found in: beBee S MY - 3 weeks ago

    Malaysia Ismmart Group Of Industries Full time

    Director Administration & Security (Multiple Industries) Job details Here's how the job details align with yourprofile . Pay RM 8,000 a month Job type Full-time Location Job Title: Director Administration & Security (Multiple Industries) Location: Malaysia Requirement: Applicant must be a local or have work permit Gender: Male/Female Job...

  • Director Administration

    Found in: beBee S MY - 2 weeks ago

    Malaysia Ismmart Group Of Industries Full time

    Director Administration & Security (Multiple Industries) Job details Here's how the job details align with yourprofile . Pay RM 8,000 a month Job type Full-time Location Job Title: Director Administration & Security (Multiple Industries) Location: Malaysia Requirement: Applicant must be a local or have work permit Gender: Male/Female Job...

  • Temporary Personal Assistant to Director for 2 weeks

    Found in: beBee S MY - 6 days ago

    Malaysia Prospect Outsourcing Sdn Bhd Part time

    Work Details :Status : Temporary Duration : 2 weeksTentative start date : 24 April 2024 - 9 May 2024 Salary : RM 160/day (negotiable based on request and years of experience)Responsibilities :Handle all administrative responsibilities for the Executive Director, such as scheduling meetings, managing correspondence, drafting agendas, and maintaining strict...

  • Temporary Personal Assistant to Director for 2 weeks

    Found in: beBee jobs MY - 6 days ago

    Malaysia Prospect Outsourcing Sdn Bhd Full time

    Work Details :Status : Temporary Duration : 2 weeksTentative start date : 24 April May 2024 Salary : RM 160/day (negotiable based on request and years of experience)Responsibilities :Handle all administrative responsibilities for the Executive Director, such as scheduling meetings, managing correspondence, drafting agendas, and maintaining strict...

  • Director- Product Development

    Found in: beBee jobs MY - 6 days ago

    Malaysia edge Full time

    Director- Product Development (Insurance) A minimum of 10 years of relevant work experience. Additional knowledge and experience in the insurance and assistance industry is a beneficial asset. In-depth understanding of the business and industry, including staying informed about market trends, emerging markets, and competition landscape. Results-driven...

  • Secretary to Directors

    Found in: beBee S MY - 4 weeks ago

    Malaysia Moving Walls Sdn Bhd Full time

    Role Overview:  We are seeking a highly organized, professional, and dynamic Secretary who can play a crucial role in providing high-level administrative support to senior management within an organization. The individual in this role acts as a key liaison between the Senior management and other staff members, clients, and external partners. Exceptional...

  • Technical Director

    Found in: beBee jobs MY - 3 days ago

    Malaysia Streamline Media Group Inc. Full time

    As a Technical Director, we are looking for a highly motivated and independent leader with a passion for all things gaming. You will report directly to the Department Head and be responsible for shaping the team while building the latest technologies, crafting features within our games, and working with other talented departments and leads. Duties And...

  • Room Team Leader

    Found in: beBee S MY - 4 weeks ago

    Malaysia Marriott International, Inc. Full time

    Job Number 24049216 Job Category Housekeeping & Laundry Location Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Make necessary changes to assigned Housekeeping schedules based on changes in...