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Client case manager
2 months ago
We have great people here and are looking for more. Come join us - you will love itPosition Purpose Statement As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting, and resolving complications. The Client Case Manager plays a key role in support of delivering a world-class service to our clients. The nature, scope, and tasks of this position• Project manage each client account as per the Service Level Agreements (SLA's)• Review documentation received and proceed with Checks for completeness per the requirement of the client – includes create elements/ cases accurately as per the defined client guidelines.• Commence all verifications accurately and within required time frame as per Sterling guideline.• Verify the accuracy and completeness of elements/ cases, before closure.• Proactively identify areas for improvements and make recommendation to the processes undertaken on a regular basis• Engage internal teams on client / candidate enquiry per needs• Prepare report on client cases and track the movement and closure of cases• Support the Client Success Partner on Fulfilment related topics, including providing case status and other fulfilment reports• Attend and Support CSP's on monthly business reviews with Client on the operational insight• To conduct investigation and prepare root cause analysis report for Client Success Partners.• Other duties as assigned by the Sterling. Required Skills/Related Knowledge & Experience• English, Chinese and Cantonese proficiency is a must (written and communication) for client support• Intermediate to advanced computer literacy - Microsoft Office• Ability to keep track of work• Quality orientation and documentation skills is a must
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Client Manager
7 days ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.Your...
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Executive, client management
4 weeks ago
Selangor, Malaysia Dksh Full timeJob Summary Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients General Responsibilities Implement DKSH existing or new business / clients. Drive business growth of clients. Monitor and manage clients and DKSH P&L Regularly analyse trade returns and develop action plans to drive down...
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Client Manager
4 weeks ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Client Manager
1 month ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Executive, Client Campaign Management
7 days ago
Selangor, Malaysia Star Media Group Full timeStar Media Group Based: Malaysia(Selangor) Posted on 8 Feb 2024 **Responsibilities**: - Schedule, manage and monitor client's air time booking thru Aquira & Zetta system. - Manage and/or assist client campaign including on-air, online and on ground. - Coordinate paperwork for vendors, new business partners, existing clientele - Check credit terms, issue...
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Client Manager
6 days ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.Your...
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Client Manager
4 weeks ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Client Manager
1 month ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Client Manager
1 month ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Client Manager
1 month ago
Petaling Jaya, Selangor Darul Ehsan, Malaysia NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
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Manager - Projects
2 weeks ago
Selangor, Malaysia Cognizant Full timeCognizant Selangor, MalaysiaPosted 2 hours ago Permanent Competitive - Manager - Projects **Test Manager** **Qualification**: - Graduate (Bachelor's Degree in Computer Science or in "STEM" Majors (Science, Technology, Engineering and Math) or related field) - **Responsibility**: **Test Requirement Analysis**: - Create/modify/review Master Test Strategy...
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Client Servicing Executive
3 weeks ago
Selangor, Malaysia Innity Sdn Bhd Full timeAct as a primary liaison person between Sales Account Managers and other internal stakeholders within the company to ensure that digital advertising/influencers campaigns are implemented successfully - Assist Account Managers in crafting responses to RFPs, proposals, and contracts - Work closely with relevant internal stakeholders within the company to...
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Client Success Executive
1 week ago
Selangor, Malaysia Next Level Academy Full timeWant To Be An Awesome Client Success Executive For An Awesome Company? HERE’S A SHORT INTRO OF OUR COMPANY Next Level Academy is a Singaporean based company, core business includes educating people in taking their passion and turning it into profit. **It is founded by Sean Seah. Below are some links about Sean**: Currently we are looking for a Full Time...
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Sales manager, acquisition
4 weeks ago
Selangor, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full timeJob Description Open Position: Sales Manager, Acquisition & Client Development (Credit Risk Management Solutions Company) A Credit Risk Management Solutions Company is currently hiring Sales Manager, Acquisition & Client Development to join the team and be based in the Selangor office. Key responsibilities include: Good understanding in Business...
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Sales manager, acquisition
4 weeks ago
Selangor, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full timeJob Description Open Position: Sales Manager, Acquisition & Client Development (Credit Risk Management Solutions Company) A Credit Risk Management Solutions Company is currently hiring Sales Manager, Acquisition & Client Development to join the team and be based in the Selangor office. Key responsibilities include: Good understanding in Business...
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Business Analyst Functional/tester
2 months ago
Selangor, Malaysia AMK TECHNOLOGY SDN BHD Full time**A. JOB PURPOSE**: Perform testing procedures on the Application Software and ensure all errors are identified and corrected before release to clients. **B. JOB SUMMARY / KEY RESPONSIBILITIES**: Roles - The roles are a mix of educator, instructor, tester, best practices and productivity coach, skills assessor and training material designer for the New...
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Product Manager
2 weeks ago
Selangor, Malaysia OpenMinds Resources Full timeTo actively define the product strategy and roadmap throughout the product lifecycle. - Drive the product and business planning processes for cross-functional teams - Analyze customer needs, current market trends, and potential partnerships from an ROI and build vs buy perspective - Coordinate user research on a specific feature that’s currently “in...
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Risk Management Principal Consultant
1 week ago
Selangor, Malaysia Vysus Group Full timeDo you want to be a part of a dynamic team of experts working for a safer world? Join our team providing risk management services for the industry (renewables, nuclear, petroleum and chemical industry). We want you to be safe, no matter what business you are in! We work in partnership with owners and developers of energy, power and complex industrial assets...
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Sales & Marketing
2 weeks ago
Selangor, Malaysia Multrans Global Sdn Bhd Full timeStrong understanding of all aspects of the core business. - Actively exploring and developing new clients. - Perform leads generation and cold-calling to acquire new clients. - Gather information to understand client companies and their business needs. - To prepare proposal and quotations to customers. - Resolving client issues and complaints. - Strategic...
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Senior conveyancing clerk
1 month ago
Selangor, Malaysia The Chambers Of Begum Full timeAssists lawyers with preparation of sales & purchase agreements and to handle conveyancing matters ( mainly sub-sales agreements )possess excellent knowledge of conveyancing matters;with strong analytical and drafting skillsbe able to draft spa agreements independentlygood communication and interpersonal skills, with good discipline;ability to work as a...