System Implementation Specialist

Found in: beBee S MY - 2 weeks ago

Malaysia Clarivate Analytics Full time

System Implementation Specialist (Japanese Speaking) page is loaded System Implementation Specialist (Japanese Speaking) Apply locations Malaysia - Penang time type Full time posted on Posted 5 Days Ago job requisition id JREQ126054

About You – experience, education, skills, and accomplishments

  • Bachelor’s degree or equivalent qualification or an equivalent combination of education and experience.
  • 2+ years of relevant experience
  • Excellent communicate skills, both in writing and verbally in English and Japanese, including communicating with diverse/dispersed/remote teams

It would be great if you also had . .

  • Basic knowledge of Project Management and terminology
  • Experience with or the ability to learn:
    • Intellectual properties
    • SaaS Implementation Methodologies
  • To be a be a detail-oriented, self-starter with the ability to work independently in an agile, fast-paced, business environment and deliver high levels of customer satisfaction.
  • The interpersonal skills to build trust and develop lasting client relationships

What will you be doing in this role?

  • Assist the Project Manager to assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.
  • Assist the communication between the internal Japanese-speaking and English-speaking Project Team members to
    • configure the system according to the business process requirements in compliance with Professional Services implementation methodologies and best practices, as well as achieving project milestones within the agreed project cost and timeline.
    • assist Clients with the testing of functional requirements, supporting issue resolution and refining the as-built solution configuration in an iterative, agile approach to meet business process requirements.
  • Assist clients during Go-Live and provide Go-Live Support.

Product you will be developing

The IPLM Software On-boarding Consultant is responsible for ensuring the world-class delivery of Clarivate’s IPLM software to support the business processes for our mid-size, large, and strategic clients by delivering projects on schedule and within scope and budget, relying on best practices and adhering to defined implementation methodologies.

About the Team 

The IPLM Software On-boarding Consultant work with the other team members in Asia-Pacific (APAC) with the support from the global IPLM Software On-boarding team.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

About Us

Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com .

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