Customer Service Officer

Responsible for providing customer service support via incoming calls for brand's customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers. Candidate must possess at least a SPM.Immediate Joiners are preferred.Required language(s): Cantonese + English1...

**BB - Customer Service Officer - Commercial Service Centre (MY)** **-** **(**240000AY**)** **Responsibilities**: - You will be attending to customer’s telephone enquiries over a full range of Business Banking products and services. - You will be attending to customer’s complaint calls and ensure these cases are resolved within the stipulated time by...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

**Job Title**:Administrative cum Customer Service Representative **Company**:Brother Windscreen Enterprise **Location**:20G, Jalan Autoville 1, Cyberjaya, 63000 Cyberjaya, Selangor **Job details**: - Customer Service - Administrative Support (General office duties such as data entry, filing, and maintaining records and generate) **Requirements**: -...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - George Town ,Penang RM 2,800 - RM3,300 Rotational Shift **Qualifications**: Education background: - Bachelor’s...

Worker Sub-Type:RegularJob Description:Position SummaryAs the Office Services Assistant / Receptionist for BlackBerry Malaysia office, you will work closely with the Facilities Team, and will be the first point of contact, both by phone and in person, for all clients, customers and partners. In this position you will provide receptionist and front office...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Customer Service - We are urgently #hiring for Customer Service Representatives who is willing to relocate to our BPO client in Malaysia. Qualifications: - Can...

**About the Roles**: Yumeiho is a leading provider of holistic health services, specializing in Yumeiho therapy. We are passionate about improving our clients' well-being and providing exceptional customer experiences. As a Customer Relationship Officer, you'll be at the forefront of our client interactions, ensuring positive relationships and effective...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Contract To Hire)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service George Town ,PenangRM 2,800 - RM3,300Rotational ShiftQualifications:Education background: Bachelor's Degree or at least Diploma or equivalent in any...

Language ProficiencyMandarin/Cantonese - reading/writing/speaking skillsWorking hours 5 days per week (Saturday & Sunday fixed off), Permanent night shiftType of Role Customer Service Translation SupportWork Location Cyberjaya (Work From Office)Key Responsibilities and Accountabilities Provides meaningformeaning interpreting. Follows interpreter protocols as...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.This passionate experienced individual will help...

**Responsibilities**: - Handle customer enquiries by managing calls. - Lodge new complaints. - Educate on how to lodge complaints. - Meet service level targets by achieving both service and productivity level KPIs. - Ensure all task are attended within the stipulated SLA. - Acknowledgement and creating new complaints in Complaint Portal within 1 business...