Jewellery Sales Executive

1 month ago


Jalan SS Petaling Jaya Selangor Malaysia Hong Kong Gem Sdn Bhd Full time

Sales and Customer Service:Engage with customers in a professional and friendly manner to understand their jewellery preferences and needs.Showcase jewellery products effectively, highlighting features, benefits, and unique selling points.Guide customers through the sales process, offering personalized recommendations and assistance as needed.Follow up with customers to ensure satisfaction and encourage repeat business.Product Knowledge:Stay updated on current jewellery trends, styles, and industry developments.Educate customers on the quality and value of different jewellery pieces, assisting them in making informed purchasing decisions.Visual Merchandising:Maintain visual standards by arranging jewellery displays attractively and ensuring products are presented in an organized and appealing manner.Collaborate with the marketing team to create visually compelling displays and promotional materials.Inventory Management:Monitor inventory levels and communicate with management regarding stock replenishment needs.Conduct regular stock checks and assist in inventory audits as required.Ensure accurate documentation of sales transactions and inventory records.Client Relationship Building:Build and nurture relationships with new and existing customers through proactive communication and follow-up.Keep track of customer preferences, occasions, and purchase history to personalize future interactions.Provide exceptional after-sales service, including handling inquiries, repairs, and special requests.

Previous experience in retail sales, preferably in the jewellery industry.Proficiency in speaking Mandarin, English and Bahasa Malaysia.Strong sales acumen and the ability to meet or exceed sales targets.Excellent interpersonal and communication skills, with a friendly and approachable demeanor.Passion for jewellery and a keen eye for design and detail.Ability to work effectively in a fast-paced, dynamic environment.Basic knowledge of gemstones, metals, and jewellery production processes is desirable.Proficiency in using POS systems and basic computer skills.Flexibility to work weekends, holidays, and evenings as required.

EPF & SocsoAccommodation providedUniform providedMeal allowanceMedical benefitsYear end bonusAnnually incrementAttractive commissionsCompany trips



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