Associate Consultant

2 months ago

Malaysia British Chamber of Commerce Singapore (BritCham) Full time

Are you a highly experienced Independent Consultant and service operations specialist looking to widen your network of opportunities?

Gobeyond Partners APAC is a new type of consulting firm that partners with clients to solve complex customer journey challenges. By combining deep sector expertise with an award-winning approach to client service and value, we bring our clients’ transformation vision to life. We operate globally – understanding what it takes to transform organisations in the face of changing customer behaviours, cost pressures, and legacy systems.

As part of the Webhelp Group, you will join a community of more than 120,000 people across more than 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands.

As a Gobeyond Partners APAC Associate, you will be respected for the capability you bring, you will work with experienced colleagues, and work across a range of project types and sectors in different locations.

About you
  • You have at least 2 years of experience in a top management consulting firm or
  • You are an industry expert with a strong leadership record with at least 10 years of experience and a clear industry or functional focus or
  • You have great general consulting experience but your real capability is in service operations:
  • Analysing customer journeys to design and implement significant improvements, covering process, people and technology
  • Designing operating models that deliver an organisation’s strategic intent
  • Leading ground-breaking change in operations areas
  • Increasing customer service effectiveness
  • Operational Excellence coaching and leadership
  • You have a deep understanding of operations management within and across service sector organisations: Financial Services; Utilities; Higher Education; Managed Services; Telecoms; Retail or similar businesses.
  • You have the experience and ability to analyse operational data to understand capacity vs demand and performance at an individual, team and function level.
  • You are a natural relationship builder, enthusiastic, creative and credible with senior stakeholders – at ease with complex situations, bringing clarity where there is none, whilst not losing sight of the big picture.
  • Equally important are your broader business skills and experience, we will of course expect you to have excellent communication skills (both verbal and written – generally PowerPoint)

Take this opportunity to advance your career with our collaborative team of game-changers.

This is a contract-based role, with duration of engagement dependent on project availability.

While we are flexible with location, the candidate should ideally be based in South-east Asia. Travel may be needed depending on project requirements.

Open to any freelancers from Singapore, Malaysia, Philippines and Thailand

Apply for this exciting role here #J-18808-Ljbffr

  • Associate Consultant

    1 week ago

    Malaysia IQVIA Argentina Full time

    IQVIA is currently recruiting for an Associate Consultant within the Primary Intelligence team. The successful candidate will have the opportunity to work with experienced healthcare consultants on integrated research solutioning to deliver comprehensive market insights to our clients in the healthcare industries. Job Responsibilities Manage both online...

  • Associate Consultant

    1 week ago

    Malaysia IQVIA Argentina Full time

    IQVIA is currently recruiting for an Associate Consultant within the Primary Intelligence team. The successful candidate will have the opportunity to work with experienced healthcare consultants on integrated research solutioning to deliver comprehensive market insights to our clients in the healthcare industries. Job Responsibilities Manage both...

  • Consultant

    1 month ago

    Malaysia Pasona Malaysia Full time

    **Job ID** **22963** **Position Title** - Consultant **Industry** - Accounting/Audit/Tax services - Deloitte Tohmatsu Consulting is a consulting firm that is part of the Deloitte network, a global network of business professionals. In Japan, it belongs to the Deloitte Tohmatsu Group and is known as one of the "Big 4" consulting firms. - Key Features: -...

  • Associate Managing Consultant, Cybersecurity

    3 days ago

    Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Associate Managing Consultant, Cybersecurity

    4 days ago

    Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Associate Director of Quantity Surveying

    1 month ago

    Kuala Lumpur, Malaysia Maxim Recruitment Ltd Full time

    Exciting new Associate Director of Quantity Surveying job opportunity with a global blue chip project management, cost management consultancy in Kuala Lumpur, Malaysia.

  • Accounts Payable- Lead Associate Level

    4 weeks ago

    Malaysia Adi Resourcing Co., Ltd (Thailand) Full time

    **Hot Jobs for You**: - For Mandarin Speakers Only **Position: :Accounts Payable, Lead Associate Level**: **Experience: 3 years of exp.**: **Budget: 4,500 RM**: Check it out, and contact our consultants to get more information: WhatsApp: +60146814561 Visit our LinkedIn:adi-resourcing **Job Category**:Accounting & Finance**Job Type**:Full Time**Job...

  • Settlement Associate

    4 weeks ago

    Malaysia Funds Partnership Asia Full time

    **Contract Type**: - Permanent**Location**: - Malaysia**Category**: - Middle Office Operations**Subcategory**: **Contact Name**: - Sheryll Ongching- **Date Published**: - 20-Feb-2024We are looking for a Settlement Associate that will be responsible to ensure the efficient processing and control of Payments and Settlement functions in accordance with...

  • Associate Application Engineer

    4 weeks ago

    Malaysia steelcase Full time

    Description Primary Responsibilities As an Engineering Systems application engineer, you will be responsible for: Supporting end-user requests or issues using the incident reporting tool ServiceNow Taking part in on-call rotation supporting end-users and applications Troubleshooting in the Windchill and Creo environments including business and technical...

  • Associate Application Engineer

    9 hours ago

    Malaysia steelcase Full time

    Primary ResponsibilitiesAs an Engineering Systems application engineer, you will be responsible for:Supporting end-user requests or issues using the incident reporting tool ServiceNowTaking part in on-call rotation supporting end-users and applicationsTroubleshooting in the Windchill and Creo environments including business and technical processesCreating...

  • Associate Application Engineer

    4 weeks ago

    Malaysia steelcase Full time

    Description Primary Responsibilities As an Engineering Systems application engineer, you will be responsible for: Supporting end-user requests or issues using the incident reporting tool ServiceNow Taking part in on-call rotation supporting end-users and applications Troubleshooting in the Windchill and Creo environments including business and technical...

  • Vaccine Implementation Associate

    5 days ago

    Malaysia Pfizer Full time

    Vaccine Implementation Associate (Central) page is loaded Vaccine Implementation Associate (Central) Bewerben locations Malaysia - Kuala Lumpur time type Vollzeit posted on Gestern ausgeschrieben job requisition id Role Summary The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine...

  • Vaccine Implementation Associate

    5 days ago

    Malaysia Pfizer Full time

    Vaccine Implementation Associate (Central) page is loaded Vaccine Implementation Associate (Central) Bewerben locations Malaysia - Kuala Lumpur time type Vollzeit posted on Gestern ausgeschrieben job requisition id 4910915 Role Summary The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to...

  • Investment Associate

    3 weeks ago

    Malaysia Green Recruitment Company Full time

    ​We have a new role for an Investment Associate based in Singapore to support a renewable energy developer with their APAC investment strategy and further market analysis. TGRC is proud to partner with a European renewable energy developer with a current capacity of over 3 GW worldwide with a pipeline of 40 GW, specialising in the development, engineering,...

  • Pre-Sales Consultant

    2 days ago

    Malaysia Weaver Group Full time

    The Presales Consultant plays a pivotal role in our sales and solutions team, working closely with potential clients to identify their requirements and propose tailored digital solutions that address their unique business needs. Position overview The Presales Consultant plays a pivotal role in our sales and solutions team, working closely with potential...

  • Pre-Sales Consultant

    2 days ago

    Malaysia Weaver Group Full time

    The Presales Consultant plays a pivotal role in our sales and solutions team, working closely with potential clients to identify their requirements and propose tailored digital solutions that address their unique business needs. Position overview The Presales Consultant plays a pivotal role in our sales and solutions team, working closely with potential...

  • Associate Consultant

    3 days ago

    Malaysia SCS GLOBAL CONSULTING (M) SDN BHD Full time

    Key Responsibilities: Conduct thorough research and analysis to support project goals. Collaborate with the team to carry out various agreed-upon procedures. Conduct feasibility studies involving licensing, regulatory requirements, immigration, and customs issues. Assist in creating client deliverables like presentations, reports, and recommendations. ...

  • Associate Consultant

    3 days ago

    Malaysia SCS GLOBAL CONSULTING (M) SDN BHD Full time

    Key Responsibilities: Conduct in-depth research and analysis to support project objectives. Collaborate with the team to handle various agreed upon procedures. Conduct feasibility study covering areas such as licensing, regulatory requirements, immigration and customs matters. Assist in developing client deliverables such as presentations, reports, and...

  • Consultant- Japanese Language Proficient

    1 day ago

    Malaysia Frost& Sullivan Sdn Bhd Full time

    About the TeamWithin the Growth Advisory function, the Analyst conducts essential market research to grasp competitors and competitive advantage.OverviewAs a team leader for client projects, your main aim is to organize and supervise the work of a team of consultants and/or associates in order to craft a cohesive strategy alongside the client. You play a...

  • Associate Security Consultant

    2 days ago

    Malaysia bertelsmann Full time

    Bertelsmann International media company and it’s divisions; information for all interested people, journalists and applicants; financial data and business details View company page Serves as a contact person to users for cyber security issues, mainly engages in real-time (threshold) security monitoring, event evaluation, alert triage, and incident...