Customer Experience Specialist

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

**What you will be doing**: - Personalise and engage customers effectively to drive customer satisfaction - Assist customers on inquiries and issues efficiently to mitigate detractors - Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time **What you’ll need**: - Fluent English with excellent...

**About us** We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

**Company**: Manufacturing Labelling Company **Title **:Customer Service Specialist **Working hours **:Mon-Thurs (830am-6pm), Fri (830am-5pm) **Purpose of the job** - To responsible of customer service and management support **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system -...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location : Kompleks Kementerian Dalam Negeri, Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3....

Location: Persiaran Southkey, Johor Bahru Working hours: Rotational Shifts Job Summary: This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely. Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime and leaves...

**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...

Scope of Service/JD: - Conduct daily price checks and SKU mapping across different e-commerce platforms to ensure price competitiveness and attractiveness. - Support team on livestream coordination and operations (support and troubleshoot during livestream) - Shift Arrangement : Weekdays + Normal Shift (9.30am - 6.30pm). (Might have weekend shift). - EPF,...

**Sales Specialist - Johor**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

**仕事内容**: Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely...

**About Us**: Intercorp Solutions is the foremost industry leader in workplace biometric systems. It’s cutting-edge facial recognition technology is complemented by a comprehensive product range, including hardware, cameras, mobile apps, tablets, and cloud solutions. We offer an advanced enterprise biometric platform that streamlines management, enhances...

**Company Information** Business Nature: Maid Employment Agency Location: JB City Plaza Working hours: 5 days per week (Weekend / PH need work, based on rotational shift) - Manage and maintain the **appointment scheduling system **efficiently and accurately. - Coordinate with clients to schedule appointments and bookings according to their preferences and...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

**SAP SPECIALIST**: JB Cocoa is a fast-growing company with exciting opportunities for growth. Are you driven and passionate about making impact? Do you, like many of us here at JB Cocoa, enjoy shaping the world of cocoa through the work that you do? If that’s you, we invite you to look no further and reach out. At JB Cocoa, we are committed to creating...