Remote customer support specialist
4 weeks ago
Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely. Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone, and chat.2. Resolving customer complaints in a professional and timely manner.3. Identifying and escalating priority issues to the appropriate team members.4. Keeping accurate records of customer interactions and transactions.5. Collaborating with other team members to ensure customer satisfaction.6. Continuously seeking ways to improve and streamline customer support processes.7. Adhering to company policies and procedures at all times.Requirements:1. 4 years of experience in customer support or a related field.2. Independent and driven personality traits.3. Excellent critical thinking and communication skills.4. Ability to work effectively in a remote environment.5. Proficiency in Microsoft Office and customer support software.6. Strong attention to detail and organizational skills.Benefits:1. Joining Bonus for new employees.2. Company transportation for eligible employees.3. Visa sponsorship for eligible candidates.4. Opportunities for career growth and development.5. A vibrant and joyful work environment.Equal Opportunity Statement: Kenanga Investment Bank Berhad is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment. Don't miss out on this exciting opportunity to join our team as a Remote Customer Support Specialist. Apply before the deadline on ********. How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.
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Remote customer support specialist
4 weeks ago
Johor Bahru, Johor, Malaysia Kenanga Investment Bank Berhad Full timeJob Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...
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Remote customer support specialist
1 week ago
Johor Bahru, Johor, Malaysia Kenanga Investment Bank Berhad Full timeJob Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...
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Onboarding Specialist
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Sales Support Specialist
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Helpdesk Specialist
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Johor Bahru, Malaysia MINDE Group Full timeJob description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...
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Help Desk Specialist
2 weeks ago
Johor Bahru, Malaysia MINDE Group Full timeJob description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...
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Bilingual Remote Customer Service Representative
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Johor, Malaysia Ijm Corporation Berhad Full timeJob Description:IJM Corporation Berhad is seeking a part-time Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As an Associate-level professional with at least 4 years of experience, the ideal candidate will be adaptable, reliable, cooperative, and possess strong emotional intelligence.Responsibilities:- Respond to customer inquiries...
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Customer service specialist
1 week ago
Johor, Malaysia Ijm Corporation Berhad Full timeJob Description:IJM Corporation Berhad is seeking a part-time Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As an Associate-level professional with at least 4 years of experience, the ideal candidate will be adaptable, reliable, cooperative, and possess strong emotional intelligence.Responsibilities:- Respond to customer inquiries...
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Johor Bahru, Malaysia Medcare Healthcare Services Sdn Bhd Full timeServes as the primary point of contact for customers seeking guidance or clarification regarding products or services. - Responsible for addressing inquiries, resolving issues, and providing assistance - Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective...
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Custom Brokerage Specialist
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Johor Bahru, Malaysia DHL Full timeJob Description: - Fully competent and to interact with custom declaration team, handle their daily requirement and coordinate & tackling issues by providing solution - Managing custom declaration business for MY - Focal contact as to manage VIP client & Global custom declaration & pre-alert query, escalations & issues. - Work closely with VIP client key...
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Customer Service Specialist
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Johor Bahru, Malaysia ManpowerGroup Full time**Company**: Manufacturing Labelling Company **Title **:Customer Service Specialist **Working hours **:Mon-Thurs (830am-6pm), Fri (830am-5pm) **Purpose of the job** - To responsible of customer service and management support **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system -...
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Johor Bahru, Malaysia CSS Decisions Sdn Bhd Full time**Job Highlights** - High Career Growth/Opportunities - Energetic & Fun Culture - We're Pioneer & Market Leader **About the Role** - As a Customer Tech Support Specialist, you will be working on troubleshooting customer technical issues in a timely manner while delivering an amazing customer experience. It is important to understand the communication arts...
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Customs Entry Specialist
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Order Management Specialist
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