Customer Service Support

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Company Background : IT Service ProviderWorking location: Ubi Avenue SingaporeWorking Hours : 9am-6.15pm (Mon-Fri)Summary:Responsibilities: Provide customer service and sales support to customers. Troubleshoot and resolve customer issues. Maintain customer records and update customer information. Assist with order processing and order fulfilment. Develop and...

Key Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team.** - Provide customer support on patient enquiries - Schedule appointment with patients - Ensure accurate medical dispensary - Assist on proper patient record management - At least SPM with 1 year of...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Key Responsibilities**: - Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers’ requirements - Handling & Preparation of Delivery Order (DO) - Handling & Liaising with Sales Department on Purchase Order (PO) - Tally both Delivery Order (DO) and Invoices - Monitor & Request of Purchase Order (PO) - Liaising...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

Company Background : IT Service Provider Working location: Ubi Avenue Singapore Working Hours : 9am-6.15pm (Mon-Fri) **Summary**: **Responsibilities**: - Provide customer service and sales support to customers. - Troubleshoot and resolve customer issues. - Maintain customer records and update customer information. - Assist with order processing and order...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...