Sales Support Customer Service

2 weeks ago


Johor Bahru, Malaysia Nala Groups Full time

Company Background : IT Service Provider
Working location: Ubi Avenue Singapore
Working Hours : 9am-6.15pm (Mon-Fri)

**Summary**:
**Responsibilities**:

- Provide customer service and sales support to customers.
- Troubleshoot and resolve customer issues.
- Maintain customer records and update customer information.
- Assist with order processing and order fulfilment.
- Develop and maintain relationships with customers.
- Assist with marketing and promotional activities.
- Monitor customer feedback and provide feedback to management.
- Assist with the development of customer service policies and procedures.
- Other duties as assigned.

**Salary**: Up to RM4,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)



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