Customer Service Consultant

**ONLY FOR MALAYSIAN** **Customer Service Consultant Job Description** We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Hiring Branch: Cycle & Carriage Johor Bahru** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Sales Consultant** A sales consultant in Harmony New Energy Auto Service (Malaysia) Sdn. Bhd plays a crucial role in driving sales and maintaining customer relationships. **Responsibilities**: - Interact with potential buyers, understand their needs and preferences, and guide them through the sales process. - Demonstrating vehicle features and benefits,...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**仕事内容**: Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

**Roles & Responsibilities:  ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

**Responsibility** - Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. - Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot problems, and provide...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

Responsibilities: Manage operation calls. Greet and assist walk-in customers promptly. Handle incoming phone calls, screening and forwarding them. Maintain a professional demeanor to ensure customer satisfaction and offer assistance. Record daily showroom lead traffic and assign to Sales Consultants. Ensure showroom cleanliness, vehicle readiness, and...

As a **Functional Consultant**, you'll play an important role as a functional expert representative between teams and clients to achieve excellence in all areas of business for the company. This individual will also champion change and effectively manage the full life cycle implementation of ERP software system projects. **Your Roles.** - Conduct customers...

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. - Provide patient education ie. consultation - Provide patient care ie. attend to patients’ needs/requests - Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor - Patient registration & appointment scheduling -...