Customer Service Consultant
5 months ago
**Requirements**:
- With 1+ years of hands-on experience in the fintech or blockchain industry.
- Ability to articulate issues or problems to internal departments.
- Knowledge of blockchain would be an advantage.
- The ability to communicate in Mandarin would be an advantage.
- Good and positive attitude with a keen interest in learning.
Responsibility
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Actively share customer feedback with internal departments to improve the customer experience.
- Actively respond to the feedback received from social media.
- Work with internal teams to ensure the pre & post service for all products are in place.
**Benefits**:
- Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
- Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
- Employee engagement, recognition, and appreciation programmes
- Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
- Comprehensive insurance coverage
- Festival gifts, Wedding gifts, birthday vouchers, etc.
- Team Building
-
Customer Service Consultant
5 months ago
Johor Bahru, Malaysia AGENSI PEKERJAAN RECRUIT ADVANCE SDN BHD (1466416-K) Full time**ONLY FOR MALAYSIAN** **Customer Service Consultant Job Description** We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our...
-
Customer Service Consultant
5 months ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...
-
Customer Service Consultant
6 months ago
Johor Bahru, Malaysia Cycle & Carriage Bintang Berhad Full time**Hiring Branch: Cycle & Carriage Johor Bahru** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...
-
Customer Service Officer
5 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Executive
5 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Sales Consultant
5 months ago
Johor Bahru, Malaysia HARMONY NEW ENERGY AUTO SERVICE (MALAYSIA) SDN. BHD Full time**Sales Consultant** A sales consultant in Harmony New Energy Auto Service (Malaysia) Sdn. Bhd plays a crucial role in driving sales and maintaining customer relationships. **Responsibilities**: - Interact with potential buyers, understand their needs and preferences, and guide them through the sales process. - Demonstrating vehicle features and benefits,...
-
Sales Consultant
5 months ago
Johor Bahru, Malaysia APNKL Full timeSales Consultant / Sales Advisor - 5.5 Working Days Basic:$2800+ (Depends on English Proficiency ) Gross :5000-20000 ( Basic + Commission) Working Hours :Mon - Fri 9am-6pm Saturday 9am-1pm Working location area:SG EW15 Tanjong Pagar Hiring Company : Migration Service Consultation Company Job Scope: - Provide consultation service / advisory...
-
Customer Service Team Leader
5 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Specialist
5 months ago
Johor Bahru, Malaysia CHAINUP PTE. LTD. Full time**仕事内容**: Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely...
-
Customer Service Team Leader
5 months ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service
5 months ago
Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full timeAs a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...
-
Customer Service Officer
5 months ago
Johor Bahru, Malaysia HAWK TYRE SERVICE SDN BHD Full time**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...
-
Customer Service Trainer
5 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities: ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...
-
Customer Service Associate
5 months ago
Johor Bahru, Malaysia Lemonfridge Studio Sdn Bhd Full time**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...
-
Customer Service Associate
5 months ago
Johor Bahru, Malaysia Lemonfridge Studio Sdn Bhd Full time**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...
-
Customer Service Representative
5 months ago
Johor Bahru, Malaysia REVERSEME (TOWN) SDN. BHD. Full time**Responsibility** - Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. - Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are...
-
Customer Service
5 months ago
Johor Bahru, Malaysia Lemonfridge Studio Full time**Customer Service** Company Description Lemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot problems, and provide...
-
Customer Service Executive
5 months ago
Johor Bahru, Malaysia Regency Specialist Hospital Full time**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...
-
Customer Service Officer
5 months ago
Johor Bahru, Malaysia Uni Recruit (Singapore) Pte Ltd Full timeResponsibilities: Manage operation calls. Greet and assist walk-in customers promptly. Handle incoming phone calls, screening and forwarding them. Maintain a professional demeanor to ensure customer satisfaction and offer assistance. Record daily showroom lead traffic and assign to Sales Consultants. Ensure showroom cleanliness, vehicle readiness, and...
-
Customs and Trade Compliance Exec
5 months ago
Johor Bahru, Malaysia Agensi Pekerjaan Consultant Full timeThe Malaysia Export Compliance and Operations Administrator is responsible for ensuring Company remains compliant to the Malaysia Strategic Act, Malaysia export requirements, and U.S. Export requirements applicable to Malaysian exports. - Responsible for managing Customs Compliance and Strategic Trade Act program in Malaysia. - Responsible for managing...