![Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Consultant
3 weeks ago
Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru.
- Provide patient education ie. consultation
- Provide patient care ie. attend to patients’ needs/requests
- Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor
- Patient registration & appointment scheduling
- Obtain patient feedback/testimonial and manage complaints
- Conduct patient survey
- Administrative eg. consultation/follow-up notes, etc.
- Patient follow-up
- Patient insurance claim
- Surgery planning & scheduling
- Statistics and Reports
- Housekeeping of certain work areas assigned by CM
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Day shift
- Fixed shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Language**:
- Mandarin (required)
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