Customer Care Consultant

3 weeks ago


Johor Bahru, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full time

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru.
- Provide patient education ie. consultation
- Provide patient care ie. attend to patients’ needs/requests
- Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor
- Patient registration & appointment scheduling
- Obtain patient feedback/testimonial and manage complaints
- Conduct patient survey
- Administrative eg. consultation/follow-up notes, etc.
- Patient follow-up
- Patient insurance claim
- Surgery planning & scheduling
- Statistics and Reports
- Housekeeping of certain work areas assigned by CM

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift
- Fixed shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (required)



  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full time

    Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...


  • Johor Bahru, Malaysia AGENSI PEKERJAAN RECRUIT ADVANCE SDN BHD (1466416-K) Full time

    **ONLY FOR MALAYSIAN** **Customer Service Consultant Job Description** We are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our...

  • Pet Care Consultant

    2 weeks ago


    Johor Bahru, Malaysia Job Elite TT Agency Full time

    The Pet Care Consultant help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a customer service & shopping...


  • Johor Bahru, Malaysia PLC Pet Lovers Centre Sdn Bhd Full time

    As a Pet Care Consultant, you will help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a Pet Lovers Centre...


  • Johor Bahru, Malaysia PLC Pet Lovers Centre Sdn Bhd Full time

    As a Pet Care Consultant, you will help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a Pet Lovers Centre...


  • Johor Bahru, Johor, Malaysia PLC Pet Lovers Centre Sdn Bhd Full time

    As a Pet Care Consultant, you will help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company's valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a Pet Lovers Centre...


  • Johor Bahru, Malaysia Wangsa Delima Sdn Bhd Full time

    1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...


  • Johor Bahru, Malaysia Wangsa Delima Sdn Bhd Full time

    1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...


  • Johor Bahru, Malaysia Trinity workforce Solution Full time

    **Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...


  • Johor Bahru, Johor, Malaysia Wangsa Delima Sdn Bhd Full time

    1. Conducting surveys and writing reports based on customer feedback on products and services.Providing customers with clear instructions to resolve issues.Rerouting customer calls to other departments when advanced solutions are needed.Managing orders and ensuring their prompt delivery.Coaching spokespersons and executives in effective communication...


  • Johor Bahru, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice Support The Salary would be as below: Basic - RM 3000 KPI - RM 400 6th day allowance -...

  • Pet Care Consultant

    2 weeks ago


    Johor Bahru, Malaysia Jade Commercial Services Full time

    Support the day-to-day business operations of the retail store - Exhibit animal husbandry knowledge to address customers' requirements regarding the care and well-being of live animals. - Maintain and convey detailed and specialized Pet Care Product knowledge to address customers’ requirements. - Assist and advise customers on their concerns pertaining to...


  • Johor Bahru, Johor, Malaysia PERODUA - Kulai Speed Auto Services SDN BHD Full time

    FEMALE ONLYDiploma & Fresh GraduateJob ScopeTaking appointment by call/walkinTo check customer survey(website)Do service reminderDo call appointmentAttending WhatsApp chatJob Types: Full-time, Permanent, Internship, Fresh graduateContract length: 6 monthsSalary: RM1, RM1,600.00 per monthExperience:Customer Care Specialist: 1 year (preferred)


  • Johor Bahru, Malaysia Jle Sheng Sdn Bhd Full time

    Opportunities work in Singapore. **Responsibilities**: - 1. Attending to inbound calls - 2. Attending to call back requests from customers - 3. Ensure follow up on cases escalated - 4. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction) - 6. Point to point enquiries from customer - 7. Perform simple investigation for...


  • Johor Bahru, Johor, Malaysia MyGlit Full time

    Role:Any OtherTimings:Day Shift (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice SupportThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Age requirements:...


  • Johor Bahru, Malaysia PERODUA - Kulai Speed Auto Services SDN BHD Full time

    FEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months **Salary**: RM1,163.45 - RM1,600.00 per month **Experience**: -...


  • Johor Bahru, Johor, Malaysia Lavender Confectionery & Bakery Sdn Bhd Full time

    Responsibilities: Managing and implementing customer care strategies, including handling customer inquiries & investigations, resolving complaints, and ensuring customer satisfaction. Developing a deep understanding of the company's products and services to effectively address customer inquiries. Escalating unresolved or complex customer issues to...


  • Johor Bahru, Malaysia E-comm Sdn Bhd Full time

    **Company profile**: **We are a leading and reputable insurance organization in Malaysia, with a strong presence in the financial services industry, purpose is to help people get the most out of life by making healthcare affordable and accessible, protecting people’s wealth and growing their assets. If you are passionate about making a positive impact and...


  • Johor Bahru, Malaysia E-comm Sdn Bhd Full time

    **Company profile**: **We are a leading and reputable insurance organization in Malaysia, with a strong presence in the financial services industry, purpose is to help people get the most out of life by making healthcare affordable and accessible, protecting people’s wealth and growing their assets. If you are passionate about making a positive impact and...


  • Johor Bahru, Johor, Malaysia SupportYourApp Full time

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...