Customer Care Assistant
7 months ago
**Responsibilities**
- Greet visitor at arrivals and departures and provide assistance as required
- Provide assistance on patient registration, appointment scheduling, screening and accompanying patients to appropriate units or consultants
- Explain to patients on the admission and discharge process
- To liaise with insurance company & TPA
- Attend to incoming calls according to the standard operating procedures
- Maintenance of telephone records
- All other responsibilities as assigned
**Requirements**:
- At minimum possess a Certificate and/or Diploma in any discipline
- Preferably with 1-2 years of work experience
- Able to work on shift schedules
- Work experience in Customer Service Industry, Clinic Administrations, Hospital Industry will be an added advantage
- Good interpersonal and communication skills
- Good command of spoken English and Bahasa Malaysia (written and oral)
Salary commensurate with experience
**Salary**: RM1,700.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Parental leave
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Yearly bonus
-
Customer Care Assistant
7 months ago
Johor Bahru, Malaysia Trinity workforce Solution Full time**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...
-
Customer Care Executive
7 months ago
Johor Bahru, Malaysia Wangsa Delima Sdn Bhd Full time1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...
-
Customer Care Executive
7 months ago
Johor Bahru, Malaysia Wangsa Delima Sdn Bhd Full time1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...
-
New Store Opening Customer Assistant
6 months ago
Johor Bahru, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...
-
Personal Care Assistant
2 days ago
Johor Bahru, Malaysia Columbia Asia Hospital-Tebrau Full time**Responsibilities**: - Provide basic nursing care/services under guidance. - Serve all patients with care and compassion with respect to their spiritual and cultural beliefs. - Attend to call bells and assist accordingly. - Assist patients with meals, walk patients to toilet, bath and shower, assist them use use of bedpans and on to wheelchairs and...
-
Customer Care Service Officer
7 months ago
Johor Bahru, Malaysia Jle Sheng Sdn Bhd Full timeOpportunities work in Singapore. **Responsibilities**: - 1. Attending to inbound calls - 2. Attending to call back requests from customers - 3. Ensure follow up on cases escalated - 4. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction) - 6. Point to point enquiries from customer - 7. Perform simple investigation for...
-
Customer Care Assistant
7 months ago
Johor Bahru, Malaysia Trinity Workforce Solution Full time**Customer Care Assistant - Eye Specialist Clinic** **Salary**: RM2500 - RM3500 Working days: Monday - Sunday (5 days working, 2 days off - rotate) Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.m Normal Speaker & Mandarin Speaker **Job Responsibilities: - ** - Provide excellent service, stream line patient flow, manage complaints,...
-
Customer Care Officer
7 months ago
Johor Bahru, Malaysia PERODUA - Kulai Speed Auto Services SDN BHD Full timeFEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months **Salary**: RM1,163.45 - RM1,600.00 per month **Experience**: -...
-
Customer Care Supervisor
7 months ago
Johor Bahru, Malaysia Wangsa Delima Sdn Bhd Full time1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...
-
Customer Service Assistant
7 months ago
Johor Bahru, Malaysia Hearlife Centre Sdn Bhd Full time**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...
-
Brace Specialist
6 months ago
Johor Bahru, Malaysia The Prosthetic Company Pte Ltd Full timeWe are seeking to hire a full-time Brace specialist/Patient Care Assistant for an incredible opportunity to grow and expand your career in our clinic. This clinic has a talented team that focuses on the highest level of patient care. **Core Responsibilities** - Assist patients with off-the-shelf custom orthotic devices at the clinic or at the hospital...
-
Customer Care Supervisor
6 months ago
Johor Bahru, Malaysia Wangsa Delima Sdn Bhd Full time1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...
-
Customer Care Consultant
7 months ago
Johor Bahru, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full timeCarry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. - Provide patient education ie. consultation - Provide patient care ie. attend to patients’ needs/requests - Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor - Patient registration & appointment scheduling -...
-
Full Time: Clinic Assistant Taman Adda
7 months ago
Johor Bahru, Malaysia Klinik Family Care Full timeVACANCY AS A CLINIC ASSISTANT (FULL TIME & FEMALE ONLY) - Venue: Klinik Family Care 家庭医务所 (No 148, Jalan Adda 7, Taman Adda, 81100, JB, Johor) - Minimum SPM/Diploma - 2 shifts (6 days/week) - _**Morning shift: 7:30am - 4:00pm,**_ - _**Night shift: 1:30pm - 10pm**_ - Have own transportation - Possess good attitude, responsible person - Willing to...
-
Part Time Customer Assistant
3 hours ago
Johor Bahru, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice Responsibility - Provide good customer service to walk-in customers - To ensure of correct selling techniques to do sales and achieves target -...
-
Part Time Customer Assistant
2 days ago
Johor Bahru, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeRequirements - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice Responsibility - Provide good customer service to walk-in customers - To ensure of correct selling techniques to do sales and achieves target -...
-
Specialist Customer Care
7 months ago
Johor Bahru, Malaysia Dream Profession Full time**Specialist Customer Care** **Salary**:$2,300 to $3,200 (RM7820-RM10880) **Working Hours**:Monday - Friday 06:00 - 19:00 & Sat 8am - 1pm **Location**:Mountbatten Road Summary: To handle all members' related complains and feedback efficiently and effectively. Improve the overall operations and resort quality standards through an effective feedback...
-
Assistant Supervisor
6 months ago
Johor Bahru, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...
-
Assistant Supervisor
7 months ago
Johor Bahru, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...
-
Customer Assistant @ Watsons Taman University, Johor
7 months ago
Johor Bahru, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Required languages: Malay and English. - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** - Maintain a professional level of customer service in promoting the company's products - Provide professional services to customers - Ensure adequate...