Customer Care Service

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

FEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months **Salary**: RM1,163.45 - RM1,600.00 per month **Experience**: -...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Company profile**: **We are a leading and reputable insurance organization in Malaysia, with a strong presence in the financial services industry, purpose is to help people get the most out of life by making healthcare affordable and accessible, protecting people’s wealth and growing their assets. If you are passionate about making a positive impact and...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

Duties & Responsibilities: - Handle a large volume of incoming customer service calls. Contact a large number of customers daily. Produce sales leads from the inquiries received. Quickly detect & analyse each customer’s needs in order to assist them. Grow long-term relationships with customer based on trust. Offer accurate & appropriate advice each...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Airbnb Property Management** **Salary Range: Basic MYR1,900 - MYR3,500** **Location: Country Darden Danga Bay, Johor Bahru** **Benefit: EPF, Socso** MAIN DUTIES / RESPONSIBILITIES - Interacting with walk-in customers and providing assistance. - Delivering customer...