Specialist Customer Care

Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...

FEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months **Salary**: RM1,163.45 - RM1,600.00 per month **Experience**: -...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

Opportunities work in Singapore. **Responsibilities**: - 1. Attending to inbound calls - 2. Attending to call back requests from customers - 3. Ensure follow up on cases escalated - 4. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction) - 6. Point to point enquiries from customer - 7. Perform simple investigation for...

**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...

**Responsibilities**: - Greets and attends to patients in courteous, polite and professional manner. - Check patients’ well-being, safety and comfort regularly; promptly respond to patients’ call bell and refer to other nursing staff as needed. - Attends to patients’ basic comfort such as bed making, hygiene, oral, body and skin care. Positioning and...

**Customer Care Assistant - Eye Specialist Clinic** **Salary**: RM2500 - RM3500 Working days: Monday - Sunday (5 days working, 2 days off - rotate) Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.m Normal Speaker & Mandarin Speaker **Job Responsibilities: - ** - Provide excellent service, stream line patient flow, manage complaints,...

We are seeking to hire a full-time Brace specialist/Patient Care Assistant for an incredible opportunity to grow and expand your career in our clinic. This clinic has a talented team that focuses on the highest level of patient care. **Core Responsibilities** - Assist patients with off-the-shelf custom orthotic devices at the clinic or at the hospital...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

**Responsibilities**: - Responsible in goods receiving, storage and issuance to Wards & Departments based on the requisition. - Verify receiving goods against purchase orders or packing lists & count & inspect goods for damage or defects - Select proper storage areas at all the times & ensure all the materials are stored in a disciplined, orderly & secure...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

Job summary: To attends an incoming call and enquiries from customers and tenants as well as managing the facilities at the reception counter. **Salary**: From RM1,800.00 per month **Benefits**: - Additional leave - Meal allowance - Opportunities for promotion - Parental leave - Professional development Schedule: - Monday to Friday Ability to...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time, Permanent,...

**Customer service Executive** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Job Requirement: - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. -...