(Fluent Chinese) Customer Support Consultant

1 day ago


Johor Bahru, Malaysia SupportYourApp Full time

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies

**What you need to succeed in this role**:

- Chinese and English strong B2 level (both spoken and written)
- Basic macOS experience/understanding
- Ability to multitask
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

**Will be a great plus**:

- Experience in customer service
- MacOS device
- Experience with CRM systems

**Benefits and Perks**:

- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 55 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER



  • Johor Bahru, Johor, Malaysia Johor Bahru Chinese Chamber of Commerce and Industry Full time

    Job OverviewThe Johor Bahru Chinese Chamber of Commerce and Industry is seeking an Administrative Support Specialist to join their team.This role will be responsible for ensuring the smooth operation of the Secretariat, assisting with daily administrative tasks, and coordinating chamber events.


  • Johor Bahru, Johor, Malaysia ILT Optics (M) Sdn. Bhd. Full time

    Job OverviewWe are looking for a skilled Mandarin Speaking Customer Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, primarily communicating in Mandarin.This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences...


  • Johor Bahru, Malaysia MPS Solutions Sdn. Bhd. Full time

    Manage Master Data Template creation Data transfer work bench for SAP B1 Master Data and Opening Balance. - Manage full life cycle of design and testing phases. - Develop solution design and lead client throughout implementation and support - phases. - Create and manage project related documents (Blue Print, Meeting Minutes, - Change request, New...


  • Johor Bahru, Johor, Malaysia Maliexp Full time

    Job OverviewMaliexp is seeking a highly skilled Customer Support Representative to join our team in Malta.ResponsibilitiesRespond to customer inquiries and provide timely assistance.Guide customers on system operations and troubleshoot issues effectively.Maintain accurate records and documentation.Develop instructional materials, including presentations and...


  • Johor Bahru, Johor, Malaysia Bigpluschem Full time

    About the OpportunityWe are excited to offer a Sales Consultant role at Bigpluschem, where you will have the opportunity to drive sales growth, build customer relationships, and deliver exceptional customer service.As a Sales Consultant, you will be responsible for greeting and assisting customers, identifying their needs, explaining product features, and...

  • Customer Support

    7 days ago


    Johor Bahru, Malaysia Nala Groups Full time

    Basic : RM1900 - RM 2100 - 9 hours rotate shift, 6 days / week. (7am - 4pm/3pm-12am/10pm-7am) - Night Shift Allowance RM300 - 6 Days Working Allowance RM300 - KPI Incentive Up to RM400 **Job Description**: Handle inbound calls relating enquiries and complain. Maintaining a positive, empathetic and professional attitude toward customers at all...

  • Inside Sales Admin

    6 days ago


    Johor Bahru, Malaysia All Experts Consultant Full time

    **Inside Sales Admin** Location : Kempas Utama, Johor Working Days : 5 days - Monday to Friday Nature of Business : MNC Engineering company - Provide cold call using phone directory - Use scripts to provide products features and specs - Ask pertinent questions to understand customers needs - Record information and reporting - Contributes to team effort by...

  • Sales Consultant

    4 weeks ago


    Johor Bahru, Malaysia Muzart Academy Sdn Bhd Full time

    **Responsibilities**: - Job description- Attend to walk-in customers, answering phone calls and reply message thru FB - Introduce company's courses to parents - Observe children's learning progress, prepare report and discussion with parent - Address parent & student inquiries and concerns in a timely and professional manner - Course customer service, to...


  • Johor Bahru, Malaysia Zheng Kee Multi Sdn Bhd Full time

    **Job Scope**: - Consulting customer on the matching product in the store - Making customer feel welcome in the store **Details**: Working Days : Friday to Sunday (3 days) Commitment: One month (Minimum) Working Hours : 8 hours per day Wages: RM 20 per hour Location: AEON Tebrau City **Requirement**: EXPERIENCED IN BEAUTY INDUSTRY!!! **Job Type**:...

  • Account Executive

    6 days ago


    Johor Bahru, Malaysia Standard Food Solutions Sdn Bhd Full time

    **Account Receivable (Chinese)** **Salary: RM2300 to RM2800** Area: Impian Emas, Skudai **Benefits**:EPF, Socso, Els, Bonus 1. Issuing Sales Order and Invoices for customer orders. 2. Follow up with customers for pending PO and any other matters such as delivery date, order confirmation, and so on. 3. Document filling 4. Issuing Quotation and Price...


  • Johor Bahru, Malaysia Stag Match Pte Ltd Full time

    **Responsibilities** - Corporate Partnerships Management - Provide clients with business solutions tailored to their company and industry needs - Assisting Grow client base and drive future business through consistent high-quality work - Assisting business matching for clients - Develop action plans for clients based on in-depth research from diverse,...


  • Johor Bahru, Johor, Malaysia KOS International Limited Full time

    Job Title: Sales Operations SupportCompany: KOS International LimitedAbout the Job:As a Sales Operations Support professional, you will play a vital role in assisting the Head of Sales with various administrative tasks while interacting with customers and resolving their queries.Main Duties:Maintain accurate and up-to-date client account records within our...


  • Johor Bahru, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full time

    Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. - Provide patient education ie. consultation - Provide patient care ie. attend to patients’ needs/requests - Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor - Patient registration & appointment scheduling -...


  • Johor Bahru, Malaysia Reach Management Consulting Ltd Full time

    We are currently seeking for a new business developer to come onboard and promote our HR and recruitment services. **Key Tasks and Responsibilities**: - Carrying out market research online and identifying new clients in need of our service. - Contract Negotiation. - No sales required. **Essential Requirements**: - **Must be fluent in Chinese...


  • Johor Bahru, Malaysia Talreso Consultancy and Advisory Full time

    Human Resource Consultancy and Advisory, from Executive Search, Training, Payroll to Outsourcing Services SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • App Support Officer

    8 hours ago


    Johor Bahru, Malaysia MINDE Group Full time

    **Job Responsibility** - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately Manage stakeholder relationships with management, other technology...


  • Johor Bahru, Malaysia Daiman Group Full time

    DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 26-Jul-23 Sous Chef - Chinese Cuisine DAIMAN LANDMARK HOTEL Job Description **Description** The Chinese Banquet Chef is responsible for ensuring that the Makan and banquet kitchen operates as a successful profit centre by planning, organizing, directing and controlling production and administration in...


  • Johor Bahru, Malaysia MINDE Group Full time

    PRIMARY RESPONSIBILITIES 1. Prepare and conduct customer company business process analysis 2. Provide mapping requirements with software solutions. 3. Provide recommendations for software developments and implementations. 4. Document business requirements, gatherings and issues and updated business process flows. 6. Prepare training material and conduct...


  • Johor Bahru, Malaysia Tokimeku Precision Engineering Sdn Bhd Full time

    **In this position, you will need to**: - Build contacts with potential customers to create new business opportunities - Maintain good relationship with existing customers - Prepare, send, and follow up on quotations to customers - Work closely with the Sales, Indoor and Marketing teams to provide support in the planning, coordination and execution of sales...


  • Johor Bahru, Johor, Malaysia Viskou Technology Sdn Bhd Full time

    Job Title: Sales Admin AssistantAbout the JobWe are looking for a detail-oriented and customer-focused Sales Admin Assistant to support our sales team at Viskou Technology Sdn Bhd. The successful candidate will be responsible for maintaining customer relationships, processing sales orders, and providing administrative support to the sales department.Key...