Customer Service Officer

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Follow up on a list of customers O/S payment & pending issues. Prepare customers' quotation and profile. Attend customers' enquiry. Update info into system. Order management. Liaise with drivers/ forwarders/ operations. Any other adhoc assigned by superior.Requirements: SPM/ Diploma MS Office skills (Word & Excel) Fluent in English writing and speaking...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Follow up on a list of customers O/S payment & pending issues. Prepare customers' quotation and profile. Attend customers' enquiry. Update info into system. Order management. Liaise with drivers/ forwarders/ operations. Any other adhoc assigned by superior.Requirements: SPM/ Diploma MS Office skills (Word & Excel) Fluent in English writing and speaking...

Recording sales and order information and sending copies to the planning office or entering data into a computer system. Work closely with Production and Store Dept to achieve committed deliveries to customers. To monitor and follow up with all deliveries related sales operation activities. Responsible the delivery activity regards to the customer order...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Follow up on a list of customers O/S payment & pending issues. Prepare customers' quotation and profile. Attend customers' enquiry. Update info into system. Any other adhoc assigned by superior.Requirements: SPM/ Diploma MS Office skills (Word & Excel) Fluent in English writing and speaking Willing to work overtime Flexible to support ad hoc/ urgent request...

Responsibilities: To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. Monitoring and update daily update list for feedbacks,...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

An established dental clinic is looking for full-time position of Customer Service Officer Salary: RM2000-RM2800 + attractive commission schemeWorking Hour: 9am-6pmJob Description: - Registering new patients or appointment patients at the counter. Answer patient's questions regarding available services and products. Giving reminder calls for all appointment...

Responsibilities: Register, update & record our customers' particulars & requests into our online system and then monitor, follow up, and coordinate all works that are necessary in completing the customers' requests. Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers. Keep uptodate on...

Responsibilities: Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. Stay updated on product or service offerings,...

Work with inter-departments to resolve customers' enquiries Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score Issue Letter of Guarantees for patients Book medical appointments on behalf of clients Perform any other administrative function whenever requiredRequirements: Good communication,...

Location: Taman Molek Jb (_Shipping & Logistics company)_At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background.JOB DESCRIPTION: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer...

Manage logistics, specifically in the areas of Sea & Air Import / Export job planning Vendor & Client.Education:Officer : STPM or DiplomaExecutive : Degree & aboveJob Type: PermanentSalary: RM2, RM3,500.00 per monthBenefits: Additional leave Free parking Maternity leave Opportunities for promotionSchedule: Day shiftSupplemental pay types: 13th month salary...

Duties and Tasks Communicate clearly with customers and potential clients to create strategies that grow our customer base. Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. Log, update,...

Duties and Tasks Communicate clearly with customers and potential clients to create strategies that grow our customer base. Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. Log, update,...

Job description Provide mall information about products and services such as car park, retail location, shopping promotion etc. Attend to shoppers' queries, feedback and complaints. To manage incoming calls to ensure customer's queries and referral of services are answered promptly and professionally. Ensure all lost and found cases reported and properly...

Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team. Provide customer support on patient enquiries Schedule appointment with patients Ensure accurate medical dispensary Assist on proper patient record management At least SPM with 1 year of customer service/...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...