Customer Service Manager

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Role:Manager -Customer ServiceTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills International BPO BPO/ITES-...

Arrange roster schedule for customer service department. Providing assistance and advice to customers regarding Company's products or services. Keeping accurate records of discussions or correspondence with customers. Resolves products or services problems by clarifying the customers' complaint, determining the cause of the problem, selecting and explaining...

Remark: This job is to work in SingaporeSalary Range: SGD Company Information:Business Nature: EducationProviding quality tuition and learning programs from primary to tertiary education over 20 years.Responsibilities: Acquire a strong working knowledge of the organisation's programmes, services and processes. Ability to deliver a professional and...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNETSPM / O Level / SKM Level 1 / SKM Level 2...

To be part of hostess in a customer service role, your primary responsibility is to create a positive and welcoming environment for customers or guestsPrimary Duties: This position reports to the Showroom Supervisor &Retail Operations Manager Greeting and welcoming Customers Assisting with Customer Inquiries, handling customer inquiries about various jewelry...

Responsibilities and Duties Understanding customer needs and queries by listening attentively and asking the right questions. Providing prompt, courteous, and effective responses to customer inquiries or complaints. Building and maintaining positive relationships with customers. Offering solutions to resolve customer issues or complaints effectively,...

Job Position: Customer Service Officer (Fresh Graduate welcomed)Company Background: Airbnb Property ManagementSalary Range: Basic MYR1,900 - MYR3,500Location: Country Darden Danga Bay, Johor BahruBenefit: EPF, SocsoMAIN DUTIES / RESPONSIBILITIES Interacting with walkin customers and providing assistance. Delivering customer support services, including tasks...

1. To implement cost effective strategies to meet company business objective. 2. Responsible for market development on new customer/potential customer as well as servicing exiting customer 3. Responsible for preparation and making best sample to customers. 4. Manage PO's and customer's profile - price changes, quantity changes, new customer master set-up,...

Customer ServiceSalary:$3,000 to $4,000 (RM10200-RM13600)Location:Kramat LaneWorking Hours: Mon - Fri (Occasionally on Sun/PH) *09:00am - 17:30pm*prefer Mandarin Speaking Assist with urgent customer issues (such as water leaks or lost keys) Document sales and orders Ensure exceptional customer service, addressing complaints and escalating when needed...

customer service with at least 2 years experience in freight forwarding.Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

Our client (Traditional Chinese medical clinic) is currently seeking for talented "Frontline Customer Service Officer" to join their Singapore family team. Provide customer support on patient enquiries Schedule appointment with patients Ensure accurate medical dispensary Assist on proper patient record management At least SPM with 1 year of customer service/...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

Roles & Responsibilities: Manage a call centre team and ensuring deliverables are met Guide and mentor team to manage customer enquiries and troubleshoot issues Plan and roster team schedule Ensure delivery of fair outcome to our customers and ensure the quality of service in place Actively share customer feedback to internal departments to improve the...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Reporting to Customer Service Manager and/ or appointed immediate superior. Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...