Customer Service Team Leader

職責:- 管理和指導日常客戶服務任務的順利進行,監督、輔導、理順流程,進行標準化考核,提升客戶服務效率。- 對複雜問題提供清晰的指示。- 與客戶服務品質控制團隊合作進行知識培訓、處理投訴和其他重要任務。- 促進與相關部門的有效溝通,確保業務順利實施。-...

Roles & Responsibilities: Manage a call centre team and ensuring deliverables are met Guide and mentor team to manage customer enquiries and troubleshoot issues Plan and roster team schedule Ensure delivery of fair outcome to our customers and ensure the quality of service in place Actively share customer feedback to internal departments to improve the...

JobID :34883 TG CM(A35)Job Position:Team Leader (Fresh Food Processing) (Fish & Seafood)Company Background: Largest Chain SupermarketWorking Location: Sunview Rd, SingaporeAttached Training Store Location : Upper Thomson Rd.Working Hours : 7am-3.20pm;7.30am-3.50pm;8am-4.20pm;8.30am-4.50pm. Salary Range: Basic Up to ($ 3,000) + Location Allowance ($110)...

Req ID: 121230Remote Position: HybridRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruDetailed Description:Performs tasks such as, but not limited to, the following:Coordinates buying activities for procurement team. Manages team projects and allocates resources. Provides advice on procurement documentation creation, review and approval....

Job Position:Team Leader (Fresh Food Processing in Fish & Seafood)Company Background: Largest Chain SupermarketWorking Location: Sunview Rd, SingaporeAttached Training Store Location : Upper Thomson Rd.Working Hours : 7am-3.20pm;7.30am-3.50pm;8am-4.20pm;8.30am-4.50pm. Salary Range: Basic Up to ($ 3,000) + Location Allowance ($110) +Flexible Benefit ($ 25) +...

DAIMAN LANDMARK HOTEL Johor Bahru Posted on 24May23Team Leader F&B ServiceDAIMAN LANDMARK HOTELJob DescriptionDescriptionTo develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members, closely in order to...

Job ID: 34882 TG CM(A35)Job Position:Team Leader (Fresh Food Processing) (Fruits & Vegetables)Company Background: Largest Chain SupermarketWorking Location: Sunview Rd, SingaporeAttached Training Store Location : Upper Thomson Rd.Working Hours : 7am-3.20pm;7.30am-3.50pm;8am-4.20pm;8.30am-4.50pm. Salary Range: Basic Up to ($ 3,000) + Location Allowance ($110)...

Req ID: 120444Remote Position: NoRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruDetailed Description: Run CTB (Clear to build/shortages) report from Rapid Response / Kinaxis Release weekly CTB for all WO (work order) & Planner Order 13 weeks demand Release PO conversion to buyer after MPS Gap approves. Will block those problematic PR like...

Req ID: 119787Remote Position: HybridRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruGeneral Overview:Functional Area: SCM - Supply Chain ManagementCareer Stream: PLN - PlanningRole: Team Leader 3Job Title: Planning Team Leader 3Job Code: TL3-SCM-PLANBand: Level 08Direct/Indirect Indicator: IndirectDetailed Description: Run CTB (Clear to...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

1. To develop and maintain the highest standard of quality as they relate to presentation, supervision and control of food and beverage service along with the cashiering transaction. 2. Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. 3. Assist in the weekly training of the team member to maintain...

Req ID: 121543Remote Position: NoRegion: AsiaCountry: MalaysiaState/Province: JohorCity: Johor BahruSummary:This job is a first-level supervisor at a large site (800 employees) supervising ~ ees or a non-supervisory team lead of a support function and typically reports into a second-level manager. Provides direct supervision to semi-skilled employees within...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

About UOB:United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Our Company, a leader in value-added logistics and high-tech services, is recruiting...Job description: Strong in operations and customer service related industry Handling daytoday operations independently Data creation and entries Prepare transport documentations bookings with shipping line and B/L documentations Generating, submission and booking bagging...

JOB SCOPE Provide effective solution for customer issue. Follow up and respond back to user on timely manner. To deliver excellent customer service to customer via phone or any other channels. To provide accurate information on products and services to customer Exceeding customer expectation in terms of customer service and accurate information. Deliver the...

Job Description: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA. Good communication skills (Based on...

Job Description:IJM Corporation Berhad is seeking a part-time Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As an Associate-level professional with at least 4 years of experience, the ideal candidate will be adaptable, reliable, cooperative, and possess strong emotional intelligence.Responsibilities: Respond to customer inquiries...