Customer service specialist

Responsibilities:1.Customer Inquiry Handling: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services.2.Data Management and Reporting: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses.3.Feedback Collection: Ensure sufficient...

Responsibilities: To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. Monitoring and update daily update list for feedbacks,...

Responsibilities:Customer Inquiry Handling: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services.Data Management and Reporting: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses.Client Engagement and Relationship Building: Foster...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities and Duties Understanding customer needs and queries by listening attentively and asking the right questions. Providing prompt, courteous, and effective responses to customer inquiries or complaints. Building and maintaining positive relationships with customers. Offering solutions to resolve customer issues or complaints effectively,...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

The trucking officer is to assist in daily operation of transport service as requested by customer. Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. The trucking officer must work closely with operation team in planning...

Handle all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products Working in a team to achieve the required KPI elements and SLA Exceeding customer expectation in terms of customer service & accurate informationRequirements: Min SPM holder Own transport With basic...

仕事内容:Position responsibilities:1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions;2, Responsible for customers after-sale service, operation of the system and providing training to new clients;3, Responsible for product usage issues reporting and providing timely feedback,...

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportation and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA.Job Type: ContractContract length: 24 monthsSalary:...

Customer service Executive Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA.Job Requirement:- completed with SPM, UEC, and IGCSE certificates. Proficient in computer typing skills Ability to handle multiple tasks in a fastpaced environment. Good computer...

Job Position: Customer Service Officer (Fresh Graduate welcomed)Company Background: Airbnb Property ManagementSalary Range: Basic MYR1,900 - MYR3,500Location: Country Darden Danga Bay, Johor BahruBenefit: EPF, SocsoMAIN DUTIES / RESPONSIBILITIES Interacting with walkin customers and providing assistance. Delivering customer support services, including tasks...

Responsibilities: Setting up appointments with customers and coordinate technical teams on confirmed appointments Generation of invoice/quotation and facilitate customer's payment Inventory management Purchase items from various suppliers Data entry of sale and purchase invoices, appointment and after sales records, and employee's overtime and leaves...

Responsibilities: Setting up appointments with customers and coordinate technical teams on confirmed appointments Generation of invoice/quotation and facilitate customer's payment Inventory management Purchase items from various suppliers Data entry of sale and purchase invoices, appointment and after sales records, and employee's overtime and leaves...

Liaise with customer on their shipment needs and attend to customer inquiries. Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. Prepare shipping notes and delivery order for cargo sending to warehouse / port. Assist in advise and confirm to customer cargoes on board date (send Prealert)....

Welcoming patients politely with Salam gesture and always be made available at the main lobby reception area to receive and assist patients. Ensure adequate record keeping and manage all wheelchairs and umbrella to confirm proper stock levels and maintain inventory control. Update and report the inventory to CSM/CSO in charge. Inspect wheelchairs for damage,...