Customer Service Consultant

1 week ago


Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

Requirements:

  • With 1+ years of handson experience in the fintech or blockchain industry.
  • Ability to articulate issues or problems to internal departments.
  • Knowledge of blockchain would be an advantage.
  • The ability to communicate in Mandarin would be an advantage.
  • Good and positive attitude with a keen interest in learning.
Responsibility

  • Deliver fair outcome to our customers and ensure the quality of service in place.
  • Actively share customer feedback with internal departments to improve the customer experience.
  • Actively respond to the feedback received from social media.
  • Work with internal teams to ensure the pre & post service for all products are in place.

Benefits:

  • Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
  • Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
  • Employee engagement, recognition, and appreciation programmes
  • Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
  • Comprehensive insurance coverage
  • Festival gifts, Wedding gifts, birthday vouchers, etc.
  • Team Building


  • Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    要求- 擁有1年以上金融科技或區塊鏈產業的實務經驗。- 熟悉專業的英文電子郵件寫作。- 能夠向內部部門闡明問題或問題。- 了解區塊鏈將是一個優勢。- 能夠用國語溝通將是一個優勢。- 良好正面的態度,對學習有濃厚的興趣。責任-...


  • Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **_責任_**- 為我們的客戶提供公平的結果並確保服務品質到位。- 積極與內部部門分享客戶回饋,改善客戶體驗。- 正面回應從社群媒體收到的回饋。- 與內部團隊合作,確保所有產品的售前和售後服務到位。**_要求_**- 擁有 1 年以上金融科技或區塊鏈產業的實務經驗。-...

  • Sales Consultant

    1 week ago


    Johor Bahru, Johor, Malaysia HARMONY NEW ENERGY AUTO SERVICE (MALAYSIA) SDN. BHD Full time

    Sales ConsultantA sales consultant in Harmony New Energy Auto Service (Malaysia) Sdn. Bhd plays a crucial role in driving sales and maintaining customer relationships.Responsibilities: Interact with potential buyers, understand their needs and preferences, and guide them through the sales process. Demonstrating vehicle features and benefits, discussing...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...


  • Johor Bahru, Johor, Malaysia CHAINUP PTE. LTD. Full time

    仕事内容:Position responsibilities:1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions;2, Responsible for customers after-sale service, operation of the system and providing training to new clients;3, Responsible for product usage issues reporting and providing timely feedback,...


  • Johor Bahru, Johor, Malaysia betterme education service sdn bhd Full time

    As an Education Sales Consultant, your primary responsibility is to promote and sell educational products, services, and solutions to educational institutions such as schools, colleges, universities, and training centers.Your job scope typically includes the following:Prospecting and Lead Generation: Identify potential customers and generate leads through...


  • Johor Bahru, Johor, Malaysia SupportYourApp Full time

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full time

    Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia AMCEN LAB SDN BHD Full time

    Amcen Lab's standing and expertise make the company a most valuable resource as both an analytical laboratory and as consultants to assist the client in navigating the regulatory approval process. Using international methods, standards, equipment, and guidelines, Amcen lab test products for quality control, research, vendor compliance and against regulatory...


  • Johor Bahru, Johor, Malaysia Lemonfridge Studio Sdn Bhd Full time

    Customer ServiceCompany DescriptionLemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore.Job Summary:Role Description Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. Identify and assess customers' needs, troubleshoot problems, and...


  • Johor Bahru, Johor, Malaysia REVERSEME (TOWN) SDN. BHD. Full time

    Responsibility Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    As a Functional Consultant, you'll play an important role as a functional expert representative between teams and clients to achieve excellence in all areas of business for the company. This individual will also champion change and effectively manage the full life cycle implementation of ERP software system projects. Your Roles .Conduct customers company...

  • Sales Consultant

    1 week ago


    Johor Bahru, Johor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Working Location: SingaporeResponsibilities: Offer consultations and recommend appropriate therapies for customers. Regular scalp check for customers. Conduct postsales and posttreatment followup with customers. Any additional duties that may be assignedJob Requirements: Minimum qualification of SPM (Sijil Pelajaran Malaysia). Related work experience will be...

  • Service Consultant

    1 week ago


    Johor Bahru, Johor, Malaysia Nation Employment Pte Ltd Full time

    As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Consultant Full time

    The Malaysia Export Compliance and Operations Administrator is responsible for ensuring Company remains compliant to the Malaysia Strategic Act, Malaysia export requirements, and U.S. Export requirements applicable to Malaysian exports. Responsible for managing Customs Compliance and Strategic Trade Act program in Malaysia. Responsible for managing...

  • Sales Consultant

    1 week ago


    Johor Bahru, Johor, Malaysia APNKL Full time

    Sales Consultant / Sales Advisor - 5.5 Working DaysBasic:$2800+ (Depends on English Proficiency )Gross : Basic + Commission)Working Hours :Mon - Fri 9am-6pm Saturday 9am-1pmWorking location area:SG EW15 Tanjong PagarHiring Company : Migration Service Consultation CompanyJob Scope: Provide consultation service / advisory to customers regarding migration...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia Mrt Multipay Full time

    customer service with at least 2 years experience in freight forwarding.Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...


  • Johor Bahru, Johor, Malaysia TIME's Group Full time

    Recruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...