Customer Care Consultant

1 week ago


Johor Bahru, Johor, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full time
Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru.

  • Provide patient education ie. consultation
  • Provide patient care ie. attend to patients' needs/requests
  • Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor
  • Patient registration & appointment scheduling
  • Obtain patient feedback/testimonial and manage complaints
  • Conduct patient survey
  • Administrative eg. consultation/followup notes, etc.
  • Patient followup
  • Patient insurance claim
  • Surgery planning & scheduling
  • Statistics and Reports
  • Housekeeping of certain work areas assigned by CM

Job Types:
Full-time, Permanent

Salary:
RM3, RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Fixed shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Language:

  • Mandarin (required)


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