Customer Care Consultant
1 week ago
- Provide patient education ie. consultation
- Provide patient care ie. attend to patients' needs/requests
- Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor
- Patient registration & appointment scheduling
- Obtain patient feedback/testimonial and manage complaints
- Conduct patient survey
- Administrative eg. consultation/followup notes, etc.
- Patient followup
- Patient insurance claim
- Surgery planning & scheduling
- Statistics and Reports
- Housekeeping of certain work areas assigned by CM
Job Types:
Full-time, Permanent
Salary:
RM3, RM4,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Day shift
- Fixed shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Language:
- Mandarin (required)
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