Customer Support Consultant
1 week ago
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our
Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.
Excited? Let's see what it takes
What you will do:
- Build positive and longlasting relationships with customers
- Meet team KPIs
- Always be uptodate with cuttingedge technology
- Securely work with customers' sensitive information
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
What you need to succeed in this role:
- Chinese and English strong B2 level (both spoken and written)
- Basic macOS experience/understanding
- Ability to multitask
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbpsdownload and 40 Mbpsupload)
Will be a great plus:
- Experience in customer service
- MacOS device
- Experience with CRM systems
Benefits and Perks:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Worklife balance
- Responsive management interested in your growth and longlasting cooperation
- Greenhouse conditions for selfdevelopment
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
send your CV in English, pointing out your outstanding skills
**DISCLAIMER
-
Customs and Trade Compliance Exec
2 weeks ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Consultant Full timeThe Malaysia Export Compliance and Operations Administrator is responsible for ensuring Company remains compliant to the Malaysia Strategic Act, Malaysia export requirements, and U.S. Export requirements applicable to Malaysian exports. Responsible for managing Customs Compliance and Strategic Trade Act program in Malaysia. Responsible for managing...
-
Customer Care Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Kingfisher Recruitment Sdn Bhd Full timeCarry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...
-
Functional Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia Upright Talent Full timeAs a Functional Consultant, you'll play an important role as a functional expert representative between teams and clients to achieve excellence in all areas of business for the company. This individual will also champion change and effectively manage the full life cycle implementation of ERP software system projects. Your Roles .Conduct customers company...
-
Functional Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia MINDE Group Full timeJob Description:Prepare and conduct customer company business process analysisProvide mapping requirements with software solutions.Provide recommendations for software developments and implementations.Document business requirements, gatherings and issues and updated business processflows.Prepare training material and conduct training for system to...
-
Helpdesk Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia Upright Talent Full timeYour Roles .Provide first level contact and resolve customer issuesDiagnose and resolve software issuesEscalate unresolved queries to the next level of supportWalk customers through problem solving processEnsure customer enquiries are followed up promptlyEnsure proper recording, documentation, and closure All you need to know .Attractive remuneration package...
-
Customer Support/service
1 week ago
Johor Bahru, Johor, Malaysia Sing Mah Marketing Sdn Bhd Full timeKey Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...
-
Functional Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia MINDE Group Full timeProvides leadership and serves as a functional expert representative across teams and clients to achieve excellence in all areas of business for the company and champions change and can effectively manage the implementation of full life cycle of software system project. Reinforces team approach throughout solutioning efforts, supports and solicits input from...
-
Remote customer support specialist
4 weeks ago
Johor Bahru, Johor, Malaysia Kenanga Investment Bank Berhad Full timeJob Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...
-
Remote customer support specialist
2 months ago
Johor Bahru, Johor, Malaysia Kenanga Investment Bank Berhad Full timeJob Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...
-
Recruitment consultant
4 weeks ago
Johor Bahru, Johor, Malaysia TIME's Group Full timeRecruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...
-
Recruitment consultant
1 week ago
Johor Bahru, Johor, Malaysia TIME's Group Full timeRecruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...
-
Recruitment consultant
4 weeks ago
Johor Bahru, Johor, Malaysia TIME's Group Full timeRecruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...
-
Customer Support Assistant
1 week ago
Johor Bahru, Johor, Malaysia Merchantrade Asia Sdn. Bhd. Full timeJob Scope - Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and...
-
Parts Consultant
1 week ago
Johor Bahru, Johor, Malaysia AUTOCLINIC GROUP INC. Full timeAn Automotive Parts Consultant plays a crucial role in the automotive industry by providing expertise and guidance on various automotive parts and accessories.The work scope of an Automotive Parts Consultant may vary depending on the specific employer, but here are some common responsibilities and tasks associated with this role:1. Product Knowledge Develop...
-
Parts Consultant
1 week ago
Johor Bahru, Johor, Malaysia Autoclinic Pte Ltd. Full timeJob descriptionAn Automotive Parts Consultant plays a crucial role in the automotive industry by providing expertise and guidance on various automotive parts and accessories.The work scope of an Automotive Parts Consultant may vary depending on the specific employer, but here are some common responsibilities and tasks associated with this role:1. Product...
-
Retail Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia AGENSI PEKERJAAN PRESTIGE SDN BHD Full timeWe are looking for individuals who are energetic and have exceptional customer service to manage our outlet. The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained.- Responsibilities_ Dedicated and passionate to sell kitchenware and...
-
Sales Consultant
1 week ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full timeWorking Location: SingaporeResponsibilities: Offer consultations and recommend appropriate therapies for customers. Regular scalp check for customers. Conduct postsales and posttreatment followup with customers. Any additional duties that may be assignedJob Requirements: Minimum qualification of SPM (Sijil Pelajaran Malaysia). Related work experience will be...
-
Customer Service Support
1 week ago
Johor Bahru, Johor, Malaysia Medcare Healthcare Services Sdn Bhd Full timeServes as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....
-
Customer Service Consultant
2 weeks ago
Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full timeRequirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...
-
Customer Support Executive
1 week ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full timePosition Title : Customer service SupportWorking Hours: Rotational ShiftLocation Working: Johor BahruJob Responsibility: Provides professional advice on credit requirements, products features and benefits of credit cards Actively promotes and sells bank credit cards products at events/roadshows nationwide and generates new leads for acquisition purposes...