Customer Support Executive

_VERY URGENT_Key Responsibilities:Execute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and renewals.Analyze and understand customer health metrics and implement proactive measures to address potential...

Roles and Responsibilities: Present, promote and sell capabilities and services to existing and prospective customers. Understand company processes and its pros and cons. Understand the needs, quotation, approval and auditing processes of customers. Perform costbenefit and needs analysis of existing/potential customers to meet their needs. Establish, develop...

I.T Support Executive for supermarket & retails solution development. Major focus on ERP software, POS system and inhouse software support. Collaborate with software vendor in software development, update & support. Manage existing / impending software development, set objective and report performances. Provide training to user, support and troubleshooting...

The companyOur client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance.Reporting to the Sales Support Manager, the Sales Support Executive...

I.T Support Executive for supermarket & retails solution development. Major focus on ERP software, POS system and inhouse software support. Collaborate with software vendor in software development, update & support. Manage existing / impending software development, set objective and report performances. Provide training to user, support and troubleshooting...

Key Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...

As a Sales Support Executive, you will play an important role in performs sales supporting and administrative works within the organization.Area of Responsibility Prepare quotations and followup with customers Prepare and process purchase orders, sales orders and delivery orders Prepare shipping documents and liaise with forwarders on shipments Coordinate...

Responsibilities: Ensure the preparation of quotation time basis with sufficient details and follow up. Segregation off work to meet shipment arrangements. Attend & assist indoor meetings with customer on related matters. Build and maintain excellent relationships with clients. Handling and understand customer's inquiry and respond accordingly. Follow up on...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

The IT Support Executive for our call centre is responsible for:Providing technical support to ensure the smooth operation of call centre systems, including hardware, software, network, and telecommunications equipment. Strong understanding of call centre operations and the ability to troubleshoot and resolve technical issues promptly to minimize downtime...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and...

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....

*Job Description*- Responding promptly to customer inquiries and provide useful and accurate information to customers Keeping records of customer interactions, comments and complaints.*Benefits**EPF, SOCSO, EIS (Contribute according to gross salary)*Annual leave & MC*Full Training Provided*MNC Working Environment*Facilities : Cafeteria, Rest & Relax...

Provide Ecommerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end Ecommerce cycle from data management, campaign management to order processing & fulfilment. Maintenance of Ecommerce database (pricing, description, specification, images) Inventory management such as check to verify available...

Company Background : IT Service ProviderWorking location: Ubi Avenue SingaporeWorking Hours : 9am-6.15pm (Mon-Fri)Summary:Responsibilities: Provide customer service and sales support to customers. Troubleshoot and resolve customer issues. Maintain customer records and update customer information. Assist with order processing and order fulfilment. Develop and...

1. Conducting surveys and writing reports based on customer feedback on products and services.Providing customers with clear instructions to resolve issues.Rerouting customer calls to other departments when advanced solutions are needed.Managing orders and ensuring their prompt delivery.Coaching spokespersons and executives in effective communication...

Roles & Responsibilities: - Maintain and update sales and customer records/ database/ reports. Assisting sales team in all aspects of sales processes, documentations, and administrative supports Responsible for order processing and coordination with customers, logistics operations and warehouse to ensure timely delivery to fulfill customer satisfaction....

WE ARE HIRINGFOR OUR TRAINING CENTRE IN PASIR GUDANG, JOHOR BAHRUMSTS ASIA is a member of RelyOn Nutec, with headquarter in Copenhagen, Denmark who today are recognized as the world's largest provider of specialist safety training for the offshore, maritime and renewable industries. Each year, we provide the most realistic and valuable training to thousands...