Customer Support

Key Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and...

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....

Position Title : Customer service SupportWorking Hours: Rotational ShiftLocation Working: Johor BahruJob Responsibility: Provides professional advice on credit requirements, products features and benefits of credit cards Actively promotes and sells bank credit cards products at events/roadshows nationwide and generates new leads for acquisition purposes...

Company Background : IT Service ProviderWorking location: Ubi Avenue SingaporeWorking Hours : 9am-6.15pm (Mon-Fri)Summary:Responsibilities: Provide customer service and sales support to customers. Troubleshoot and resolve customer issues. Maintain customer records and update customer information. Assist with order processing and order fulfilment. Develop and...

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

Job Highlights: Global BPO company Growth opportunity in an Ecommerce & online shopping platform industry 1 month training provided Free shuttle bus services (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)Job Descriptions: Taking ownership of challenges faced by customers and clients' partners....

Job Highlights: Established global BPO company Opportunity for advancement in the Ecommerce and online shopping sector Full onemonth training provided Free shuttle bus service available in multiple locations: Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Descriptions: Take ownership of challenges...

Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre Full Training Provided Able to start immediatelyLocation: Nusa Jaya, a...

Provide technical assistance and support to users experiencing software, hardware, or network issues. Log and track support tickets using helpdesk software, ensuring timely resolution and proper documentation. Escalate complex problems to appropriate IT personnel or vendors for further investigation and resolution. Educate users on software and hardware...

Chat Support AgentKey Responsibilities: Chat support agents may focus on resolving customer concerns solely through instant messaging. Provide customers with reliable support throughout the purchasing process or troubleshoot any issues that arise. Responding to every customer query, making sure customers feel valued, and following up with customers'...

The companyOur client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance.Reporting to the Sales Support Manager, the Sales Support Executive...

Role:Customer Retention SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- Chat Support AgentKey Responsibilities: Chat support agents may focus on resolving customer concerns solely through instant messaging. Provide customers with...

Roles & Responsibilities: - Maintain and update sales and customer records/ database/ reports. Assisting sales team in all aspects of sales processes, documentations, and administrative supports Responsible for order processing and coordination with customers, logistics operations and warehouse to ensure timely delivery to fulfill customer satisfaction....

IT Support (Tech Café Support)Working days: Monday - FridayWorking hours: 9am - 6pmSalary range: $2,200 - $2,800Location: Kallang Bahru (Near Bendemeer MRT) Have knowledge on Apple product like iPhone, Macbook, iPad, and be able to provide support on the use of the product Have knowledge on Windows Operating system product and be able to provide support on...

About usWe are professional, agile, and our goal is to Cherie Hearts International Preschool is a dynamic and innovative educational institution committed to providing quality education. We are currently seeking a motivated and detail-oriented individual to join our team as a Sales Support Specialist. This role is crucial in facilitating student recruitment...