Customer Support Assistant

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. Responsible for addressing inquiries, resolving issues, and providing assistance Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective solutions....

Company Background : IT Service ProviderWorking location: Ubi Avenue SingaporeWorking Hours : 9am-6.15pm (Mon-Fri)Summary:Responsibilities: Provide customer service and sales support to customers. Troubleshoot and resolve customer issues. Maintain customer records and update customer information. Assist with order processing and order fulfilment. Develop and...

Sales Support Assistant - Apprentice ProgramResponsibilities Contact customers of Unit Manager to arrange and confirm appointments Respond to FaceBook leads, collect contact information, and pass it to Unit Manager for follow-up Schedule customer appointments by monitoring Unit Manager's calendar Conduct health assessments for customers to explain the...

Job description:Malaysia Airlines Berhad is seeking a dedicated and experienced Chat Support Assistant to join our team on a remote basis. As a Chat Support Assistant, you will be responsible for providing timely and accurate responses to customer inquiries and concerns through our online chat platform.Responsibilities: Communicate with customers via chat to...

Job description:Malaysia Airlines Berhad is seeking a dedicated and experienced Chat Support Assistant to join our team on a remote basis. As a Chat Support Assistant, you will be responsible for providing timely and accurate responses to customer inquiries and concerns through our online chat platform.Responsibilities: Communicate with customers via chat to...

Sales Support AssistantBrief introduction about Ruyi Holdings Sdn Bhd:Ruyi Holdings Sdn Bhd was incorporated in Malaysia as a private limited company in 2006, Ruyi provides cellular therapy and supplements under the brand name of ZÉLL-V. We are first Malaysian healthcare company to introduce cellular therapy from Germany & Switzerland.We are currently...

Key Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

Responsibilities: Assist in all purchase orders and deliveries/shipments inquiries/concerns Assist in processing and management of customers' orders with timely deliveries and shipments arrangement Assist to ensure completion in the most optimum manner Assist to review and support/prepare all shipping documents Assist to perform Goods Receive, Delivery...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Provide technical assistance and support to users experiencing software, hardware, or network issues. Log and track support tickets using helpdesk software, ensuring timely resolution and proper documentation. Escalate complex problems to appropriate IT personnel or vendors for further investigation and resolution. Educate users on software and hardware...

Position Title : Customer service SupportWorking Hours: Rotational ShiftLocation Working: Johor BahruJob Responsibility: Provides professional advice on credit requirements, products features and benefits of credit cards Actively promotes and sells bank credit cards products at events/roadshows nationwide and generates new leads for acquisition purposes...

*Job Description*- Responding promptly to customer inquiries and provide useful and accurate information to customers Keeping records of customer interactions, comments and complaints.*Benefits**EPF, SOCSO, EIS (Contribute according to gross salary)*Annual leave & MC*Full Training Provided*MNC Working Environment*Facilities : Cafeteria, Rest & Relax...

Job Highlights: Global BPO company Growth opportunity in an Ecommerce & online shopping platform industry 1 month training provided Free shuttle bus services (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)Job Descriptions: Taking ownership of challenges faced by customers and clients' partners....

Job Highlights: Established global BPO company Opportunity for advancement in the Ecommerce and online shopping sector Full onemonth training provided Free shuttle bus service available in multiple locations: Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Descriptions: Take ownership of challenges...

Keeping records of customer interactions, transactions, comments, and complaints. Responding promptly to walkin customer inquiries. Assist in installing the RFID device in the customer's vehicle. Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude toward customers always. To...

Customer Care Assistant - Eye Specialist ClinicSalary: RM2500 - RM3500Working days: Monday - Sunday (5 days working, 2 days off - rotate)Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.mNormal Speaker & Mandarin Speaker**Job Responsibilities: - * Provide excellent service, stream line patient flow, manage complaints, gather...

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

Summary of Essential Job Functions: Attend customers' enquiries both walkin and phone calls. Resolve customer enquiries on product or service related matters. Gather customer feedback and report to management. Arrange, schedule and follow up customer's service booking schedule. Assist data entry for sales order and to update delivery schedule to HQ and Sales...