Customer Support Agent

Chat Support AgentKey Responsibilities: Chat support agents may focus on resolving customer concerns solely through instant messaging. Provide customers with reliable support throughout the purchasing process or troubleshoot any issues that arise. Responding to every customer query, making sure customers feel valued, and following up with customers'...

Role:Customer Retention SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- Chat Support AgentKey Responsibilities: Chat support agents may focus on resolving customer concerns solely through instant messaging. Provide customers with...

Job Scope - Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and...

To build stronger relationships with all agents and potential agents in order to maximize client satisfaction and customer satisfaction rating. Managing and resolving agents' and corporate customers' complaints and issues. Conducting periodical site visit on the agents' outlets to conduct head count and mystery shopper test and etc. To monitor, review and to...

Custom documentation handling Documentation delivery within Johor Bahru Adhoc tasks that may assigned by superiorSalary: RM1, RM2,500.00 per monthExperience:Forwarding Agent: 1 year (preferred) Custom clearance: 1 year (preferred)License/Certification: Driving license (preferred)Ability to Commute: Johor Bahru (preferred)Willingness to travel: 100%...

As a Ticketing Agent, you will play a vital role in assisting customers with their travel needs. You will be responsible for booking flights, issuing tickets, and providing support for any reservation-related inquiries or issues. Your goal is to ensure a seamless travel experience for our customers.Responsibilities: Assist customers in booking flights,...

Responsibilities: Ensure that the company's customer database is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed; Ensure the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied; Ensure the performing role is...

We are looking for Telemarketer Agent to join our team who are responsible for talking to potential customers on the phone and selling products. Implements marketing plans and works to meet sales target. Delivering scripted talks that describe the company's products or services Contributes information, ideas, and research to help develop marketing strategies...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Job Position: Customs Entry SpecialistSalary Up To RM4000Location: Johor BahruJob Descriptions: To prepare customs declaration forms for customs submission. To be the person handling all custom formalities with the customs and other authorities with regards to custom clearance. To check and advise clients and agents on the proper HS Codes. To advise clients...

Key Responsibilities: Preparation of Heat Treatment related matter such Lot ID & Certification accordingly to customers' requirements Handling & Preparation of Delivery Order (DO) Handling & Liaising with Sales Department on Purchase Order (PO) Tally both Delivery Order (DO) and Invoices Monitor & Request of Purchase Order (PO) Liaising Job Order with...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

DAIMAN LANDMARK HOTEL Johor Bahru Posted on 26Jul23Careline AgentDAIMAN LANDMARK HOTELJob DescriptionDescription"1. Answering the phone and using the computer and PABX system.Deal efficiently and courteously with all customers' complaints and all customers' requests 3. Ensuring that all communications relating to the hotel, external and internal, are...

Job Highlights: Friendly Working Environment Attractive PackageBetter Career Advancement Job Description: Co ordinate with customer/vendor to follow up for booking status.Handle for haulage/transport arrangement.Update shipment status & required information to customer.Follow up CIPL details & preparing related documents for custom clearance purpose ...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

URGENT HIRINGWorking time : 9am-6pmPosition : Freelance Driver Recruiter Agent (Supervisor)Company : InDrive MalaysiaLocation : Kuala Lumpur, Penang and JohorJob Description:To supervise and assist agent in driver recruisitionTo recruit Potential Drivers, and ensuring smooth onboarding of Drivers RegistrationTo participate in Offline Activity on Weekly...