Customer Service Agent

DESCRIPTIONS Arrange import and export operation and documentation Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Have a good liaise with Shipping companies Daily coordination of operation and customer booking Manage Documentation and Customer Services Dept Familiar with shipping documentation...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

To build stronger relationships with all agents and potential agents in order to maximize client satisfaction and customer satisfaction rating. Managing and resolving agents' and corporate customers' complaints and issues. Conducting periodical site visit on the agents' outlets to conduct head count and mystery shopper test and etc. To monitor, review and to...

Role:Customer Retention SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- Chat Support AgentKey Responsibilities: Chat support agents may focus on resolving customer concerns solely through instant messaging. Provide customers with...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

We are looking for Telemarketer Agent to join our team who are responsible for talking to potential customers on the phone and selling products. Implements marketing plans and works to meet sales target. Delivering scripted talks that describe the company's products or services Contributes information, ideas, and research to help develop marketing strategies...

Role:Any OtherTimings:Day Shift (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice SupportThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Age requirements:...

Chat Support AgentKey Responsibilities: Chat support agents may focus on resolving customer concerns solely through instant messaging. Provide customers with reliable support throughout the purchasing process or troubleshoot any issues that arise. Responding to every customer query, making sure customers feel valued, and following up with customers'...

Role:Customer Success SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience Customer Service Executive (Mandarin...

Job Highlights: Friendly Working Environment Attractive PackageBetter Career Advancement Job Description: Co ordinate with customer/vendor to follow up for booking status.Handle for haulage/transport arrangement.Update shipment status & required information to customer.Follow up CIPL details & preparing related documents for custom clearance purpose ...

Custom documentation handling Documentation delivery within Johor Bahru Adhoc tasks that may assigned by superiorSalary: RM1, RM2,500.00 per monthExperience:Forwarding Agent: 1 year (preferred) Custom clearance: 1 year (preferred)License/Certification: Driving license (preferred)Ability to Commute: Johor Bahru (preferred)Willingness to travel: 100%...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

As a Ticketing Agent, you will play a vital role in assisting customers with their travel needs. You will be responsible for booking flights, issuing tickets, and providing support for any reservation-related inquiries or issues. Your goal is to ensure a seamless travel experience for our customers.Responsibilities: Assist customers in booking flights,...

DAIMAN LANDMARK HOTEL Johor Bahru Posted on 26Jul23Careline AgentDAIMAN LANDMARK HOTELJob DescriptionDescription"1. Answering the phone and using the computer and PABX system.Deal efficiently and courteously with all customers' complaints and all customers' requests 3. Ensuring that all communications relating to the hotel, external and internal, are...

Job Highlights: Established global BPO company Opportunity for advancement in the Ecommerce and online shopping sector Full onemonth training provided Free shuttle bus service available in multiple locations: Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Descriptions: Take ownership of challenges...