Customer Care Executive

JOB SCOPE: Resolving customer complaints and providing accurate information to improve customer's satisfaction Working in a team to achieve KPI elementsREQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre Full Training ProvidedSALARY & BENEFITS: Annual...

FEMALE ONLYDiploma & Fresh GraduateJob ScopeTaking appointment by call/walkinTo check customer survey(website)Do service reminderDo call appointmentAttending WhatsApp chatJob Types: Full-time, Permanent, Internship, Fresh graduateContract length: 6 monthsSalary: RM1, RM1,600.00 per monthExperience:Customer Care Specialist: 1 year (preferred)

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...

Role:Any OtherTimings:Day Shift (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice SupportThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Age requirements:...

Responsibilities: Managing and implementing customer care strategies, including handling customer inquiries & investigations, resolving complaints, and ensuring customer satisfaction. Developing a deep understanding of the company's products and services to effectively address customer inquiries. Escalating unresolved or complex customer issues to...

Responsibilities: Ensure the preparation of quotation time basis with sufficient details and follow up. Segregation off work to meet shipment arrangements. Attend & assist indoor meetings with customer on related matters. Build and maintain excellent relationships with clients. Handling and understand customer's inquiry and respond accordingly. Follow up on...

1. Daily briefings and task delegations to staff.Manning guide/manpower planning and monthly work scheduleAttendance /overtime/lunch-dinner-break time monitoring.Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations:(request/complains/emergencies/incoming and outgoing phone calls etc.)Ensuring all CCR adhere to the response...

1. Daily briefings and task delegations to staff.Manning guide/manpower planning and monthly work scheduleAttendance /overtime/lunch-dinner-break time monitoring.Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations:(request/complains/emergencies/incoming and outgoing phone calls etc.)Ensuring all CCR adhere to the response...

Customer Care Assistant - Eye Specialist ClinicSalary: RM2500 - RM3500Working days: Monday - Sunday (5 days working, 2 days off - rotate)Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.mNormal Speaker & Mandarin Speaker**Job Responsibilities: - * Provide excellent service, stream line patient flow, manage complaints, gather...

Location: Nusa Jaya, a fastdeveloping city that offers a variety of great opportunities (FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements:...

Customer service Executive Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA.Job Requirement:- completed with SPM, UEC, and IGCSE certificates. Proficient in computer typing skills Ability to handle multiple tasks in a fastpaced environment. Good computer...

_VERY URGENT_Key Responsibilities:Execute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and renewals.Analyze and understand customer health metrics and implement proactive measures to address potential...

Responsibilities:1.Customer Inquiry Handling: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services.2.Data Management and Reporting: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses.3.Feedback Collection: Ensure sufficient...

Responsibilities: Setting up appointments with customers and coordinate technical teams on confirmed appointments Generation of invoice/quotation and facilitate customer's payment Inventory management Purchase items from various suppliers Data entry of sale and purchase invoices, appointment and after sales records, and employee's overtime and leaves...

Responsibilities: Setting up appointments with customers and coordinate technical teams on confirmed appointments Generation of invoice/quotation and facilitate customer's payment Inventory management Purchase items from various suppliers Data entry of sale and purchase invoices, appointment and after sales records, and employee's overtime and leaves...

Handle complaints- Provide appropriate solutions for customers- Follow up to resolve any issues their customers experience.

Roles and Responsibilities: Present, promote and sell capabilities and services to existing and prospective customers. Understand company processes and its pros and cons. Understand the needs, quotation, approval and auditing processes of customers. Perform costbenefit and needs analysis of existing/potential customers to meet their needs. Establish, develop...

At VentureHaven, we believe every business has the potential to be a great force for good, and a sustainable change-maker. That's why we support businesses to do what they do best. By taking away the tedious but necessary compliance and administrative tasks like incorporation, book-keeping, preparing financial statements and filing of taxes, we help...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

As a Pet Care Consultant, you will help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company's valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a Pet Lovers Centre...