Customer Care Officer

FEMALE ONLYDiploma & Fresh GraduateJob ScopeTaking appointment by call/walkinTo check customer survey(website)Do service reminderDo call appointmentAttending WhatsApp chatJob Types: Full-time, Permanent, Internship, Fresh graduateContract length: 6 monthsSalary: RM1, RM1,600.00 per monthExperience:Customer Care Specialist: 1 year (preferred)

Role:Any OtherTimings:Day Shift (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice SupportThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Age requirements:...

1. Conducting surveys and writing reports based on customer feedback on products and services.Providing customers with clear instructions to resolve issues.Rerouting customer calls to other departments when advanced solutions are needed.Managing orders and ensuring their prompt delivery.Coaching spokespersons and executives in effective communication...

1. Daily briefings and task delegations to staff.Manning guide/manpower planning and monthly work scheduleAttendance /overtime/lunch-dinner-break time monitoring.Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations:(request/complains/emergencies/incoming and outgoing phone calls etc.)Ensuring all CCR adhere to the response...

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...

1. Daily briefings and task delegations to staff.Manning guide/manpower planning and monthly work scheduleAttendance /overtime/lunch-dinner-break time monitoring.Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations:(request/complains/emergencies/incoming and outgoing phone calls etc.)Ensuring all CCR adhere to the response...

Responsibilities: To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. Monitoring and update daily update list for feedbacks,...

JOB SCOPE: Resolving customer complaints and providing accurate information to improve customer's satisfaction Working in a team to achieve KPI elementsREQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre Full Training ProvidedSALARY & BENEFITS: Annual...

Customer Care Assistant - Eye Specialist ClinicSalary: RM2500 - RM3500Working days: Monday - Sunday (5 days working, 2 days off - rotate)Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.mNormal Speaker & Mandarin Speaker**Job Responsibilities: - * Provide excellent service, stream line patient flow, manage complaints, gather...

An established dental clinic is looking for full-time position of Customer Service Officer Salary: RM2000-RM2800 + attractive commission schemeWorking Hour: 9am-6pmJob Description: - Registering new patients or appointment patients at the counter. Answer patient's questions regarding available services and products. Giving reminder calls for all appointment...

Collection of property maintenance fees/ miscellaneous payment, attend to China or Chinese owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. Responsible for creating, updating and keeping of management files. Coordinate with the Project Manager, contractors and maintenance team on...

Handle complaints- Provide appropriate solutions for customers- Follow up to resolve any issues their customers experience.

JOB DUTIES AND RESPONSIBILITIES Coordinate on boarding process and train volunteers and external stakeholders Support management duties for volunteer events. Keep track of volunteer programme and provide administrative support on volunteer related activities. Maintain volunteer programme schedule and events calendar. Assist in matching volunteers' skills...

Job Description:YTL Corporation Berhad is looking for a dedicated Customer Success Officer to join our team in Johor Bahru, Johor. As the Customer Success Officer, your main goal is to guarantee customer satisfaction through top-notch service and support.Responsibilities:Establish and nurture strong relationships with customersAssist customers with inquiries...

Job Description:YTL Corporation Berhad is looking for a dedicated Customer Success Officer to join our team in Johor Bahru, Johor. As the Customer Success Officer, your main goal is to guarantee customer satisfaction through top-notch service and support.Responsibilities:Establish and nurture strong relationships with customersAssist customers with inquiries...

Responsibilities: Job Requirements: Responsible for processing and managing customers' orders with timely deliveries and shipment arrangements to be made in the most optimum manner Act as a key interface for all customers' orders and logistics enquiries Point of contact for customers in all purchase orders and deliveries/shipment concerns Ensure prompt...

Location: Nusa Jaya, a fastdeveloping city that offers a variety of great opportunities (FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) Resolving customer complaints and providing accurate information to improve customer's satisfaction Achieve KPI and SLARequirements:...

As a Pet Care Consultant, you will help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company's valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a Pet Lovers Centre...

Specialist Customer CareSalary:$2,300 to $3,200 (RM7820-RM10880)Working Hours:Monday - Friday 06:00 - 19:00 & Sat 8am - 1pmLocation:Mountbatten RoadSummary: To handle all members' related complains and feedback efficiently and effectively. Improve the overall operations and resort quality standards through an effective feedback channel. Respond to member...

Follow up on a list of customers O/S payment & pending issues. Prepare customers' quotation and profile. Attend customers' enquiry. Update info into system. Order management. Liaise with drivers/ forwarders/ operations. Any other adhoc assigned by superior.Requirements: SPM/ Diploma MS Office skills (Word & Excel) Fluent in English writing and speaking...