Tele-Sales Representative

1 month ago


Jalan Suria Puchong Puchong Selangor Malaysia Maxconnection Cosmetic Sdn Bhd Full time

Outbound Sales Calls:Conduct outbound sales calls to potential and existing customers to promote products.Identify customer needs and provide appropriate solutions.Customer Relationship Management:Build and maintain strong relationships with customers.Follow up with customers to ensure satisfaction and to address any concerns.Sales Target Achievement:Meet or exceed monthly and quarterly sales targets.Track and report on sales performance metrics.Product Knowledge:Maintain a thorough understanding of the company’s products/services.Stay updated on industry trends and competitor offerings.Sales Documentation:Accurately record sales activities and customer interactions in the RM system/Excel records.Prepare and send sales proposals and contracts.Collaboration:Work closely with the sales team and other departments to ensure a seamless customer experience.Participate in team meetings and share best practices.Customer Feedback:Collect and report customer feedback to help improve products and services.Address customer complaints and provide appropriate solutions in a timely manner.

Job Overview:We are looking for a motivated and results-driven Tele-Sales Representative to join our dynamic sales team. The Tele-Sales Representative will be responsible for generating sales over the phone, maintaining customer relationships, and achieving sales targets. The ideal candidate should possess excellent communication skills, a strong sales acumen, and the ability to handle customer objections effectively.Qualifications:Education: High school diploma or equivalent. A bachelor’s degree in business, marketing, or a related field is preferred.Experience: Proven experience as a tele-sales representative or similar sales role.Experience in the industry relevant to the company’s products/services is a plus.Skills:Excellent verbal communication and interpersonal skills.Strong negotiation and persuasion abilities.Ability to handle rejection and remain resilient.Proficiency in using RM software and/or Microsoft Office Suite.Good organizational and time management skills.Proficiency in Mandarin and English.Key Attributes:Self-motivated and goal-oriented.Ability to work independently and as part of a team.Positive attitude and enthusiasm for the role.Ability to adapt to a fast-paced and dynamic work environment.

EPF/SOCSOAnnual leaveMedical LeaveSalary: RM2000 - RM2500 plus incentiveWorking Conditions:in-office position.Standard work hours are Monday till Friday; 9am – 6pm, and 9am – 1pm for last Saturday of each month (Puchong, Selangor’s office) and Monday till Friday; 8.30am – 6pm (Kluang, Johor’s office), but flexibility may be required.



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